Channel Manager

Crunchtime•Louisville, KY

1d•Onsite

About The Position

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. As a Channel Manager, you will play a pivotal role in scaling our impact by driving the success of our partner and reseller networks within the restaurant technology ecosystem.

Requirements

Proven ability in managing client or partner relationships, with a focus on delivering measurable outcomes.
Top-tier written and oral communication skills, with the ability to quickly learn and adapt to different client and industry settings.
A self-directed professional who handles multiple tasks simultaneously and seamlessly shifts focus as priorities evolve to meet deadlines.
A solid foundational understanding of information technology systems and how they integrate into business workflows.
2-3 years of experience managing client relationships

Nice To Haves

Experience working within a restaurant’s Operations or IT team.
A Bachelor’s degree or higher in a related field.
Familiarity with the QSR (Quick Service Restaurant) industry landscape.

Responsibilities

Proactively grow and nurture relationships with partners and resellers, identifying new sales opportunities to extend our market reach.
Support our partners in retaining existing end-user relationships and pursuing new business through dedicated mentorship and resource sharing.
Promote and market our unified suite of products and services, ensuring partners are aligned with the latest company initiatives.
Showcase our innovation by attending trade shows, seminars, product launches, and other high-profile industry events to "Make an Impact."
Act as the primary liaison between partners and internal teams—including Sales, Support, Operations, and Accounting—to "Succeed Together."