Channel Manager

Hoffmaster • Indianapolis, IN

2d

About The Position

Hoffmaster is where tradition meets innovation. For decades, we’ve been a trusted name in foodservice products but what truly sets us apart is our people. We’re a team of problem-solvers, creators, and collaborators who are passionate about delivering high-quality, sustainable solutions. Here, your ideas matter, your growth is supported, and your work helps shape experiences people enjoy every day. With a strong legacy and a forward-thinking mindset, we’re driven by creativity, collaboration, and a commitment to sustainability. If you’re looking to elevate your career with a company that’s constantly evolving, you’ll fit right in here.
What’s so special about us?
From paper plates and napkins to paper straws, party supplies, and food wrap, Hoffmaster is a leader in the tableware industry.
What truly sets us apart is our people: Here your ideas don’t just get heard, they help shape what’s next. Your growth is supported, your contributions are valued, and your work plays a role in creating moments people enjoy every day.
Create. Collaborate. Elevate….your dining table and your career!

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• Minimum of 5 years of related experience in channel management, marketing, sales support, or account management
• Strong communication, presentation, and relationship-building skills
• Experience leading cross-functional projects and initiatives
• Strong analytical, organizational, and project management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office applications

Nice To Haves

• Master’s degree in Business, Marketing, or related field
• Experience with merchandising and packaging strategy
• Background supporting large customer accounts or channel-specific business development
• Experience managing or mentoring team members
• Knowledge of foodservice, consumer products, or disposable tabletop industries

Responsibilities

• Lead strategic account initiatives by developing and executing profitable marketing programs for key customers
• Drive program development from concept through execution, including product mix, packaging, merchandising, and pricing strategy
• Strengthen customer partnerships through regular engagement, presentations, training participation, and strategic collaboration
• Develop pricing strategies that support profitability goals while aligning with customer expectations and market trends
• Lead cross-functional collaboration with Sales, Design, Manufacturing, and Product Development teams to deliver successful programs
• Analyze business performance through forecasting, budgeting, sales analysis, and market trend evaluation
• Bring the customer perspective to the business by gathering competitive insights, conducting store visits, and identifying emerging opportunities
• Support and develop team success through coaching, collaboration, and process improvement initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level