Channel Manager

Alfa Laval Spiral • Richmond, VA

2d • Hybrid

About The Position

As an integral member of our team, you will play a pivotal role in supporting and executing Alfa Laval’s channel strategy for capital and service sales across multiple customer segments and territories. You will have the opportunity to collaborate closely with service division leaders, sales, marketing, and global stakeholders while helping to strengthen, enable, and grow our channel partner network through data-driven insights, structured processes, and strong follow-up. Currently, this is a hybrid opportunity, preferably based in Richmond, VA, with additional location options in Houston, TX; Greenwood, IN; or Kenosha, WI.

Requirements

• Bachelor’s degree (preferred) in business, marketing, engineering, or a related field, combined with relevant experience
• Minimum 3 years of professional experience in sales support, channel coordination, customer service, or commercial operations
• Experience working with data, reporting tools, CRM systems, and structured sales or channel processes
• Strong organizational, analytical, and follow-up skills with high attention to detail
• Clear and professional communication skills and the ability to collaborate cross-functionally
• A proactive, curious, and improvement-oriented mindset with commercial awareness of channel dynamics

Nice To Haves

• 5+ years in sales and/or channel management is preferred

Responsibilities

• Support implementation of short- and long-term channel strategies, including maintaining channel plans, roadmaps, and agreements
• Coordinate communication, onboarding, and ongoing engagement with channel partners to strengthen relationships and performance
• Collect, analyze, and maintain channel performance data, supporting reports, dashboards, reviews, and incentive administration
• Assist with channel improvement initiatives such as training, digital tools, product updates, and partner enablement programs
• Support internal sales teams with data-driven insights, follow-ups, and service channel action plans

Benefits

• healthcare
• dental and vision plans
• a robust wellness program
• generous 401(k)
• paid holidays
• paid time off benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level