Channel Manager

CrunchtimeLouisville, KY
Remote

About The Position

As a Channel Manager, you will play a pivotal role in scaling our impact by driving the success of our partner and reseller networks within the restaurant technology ecosystem.

Requirements

  • Proven ability in managing client or partner relationships, with a focus on delivering measurable outcomes.
  • Top-tier written and oral communication skills, with the ability to quickly learn and adapt to different client and industry settings.
  • A self-directed professional who handles multiple tasks simultaneously and seamlessly shifts focus as priorities evolve to meet deadlines.
  • A solid foundational understanding of information technology systems and how they integrate into business workflows.
  • 2-3 years of experience managing client relationships

Nice To Haves

  • Experience working within a restaurant’s Operations or IT team.
  • A Bachelor’s degree or higher in a related field.
  • Familiarity with the QSR (Quick Service Restaurant) industry landscape.

Responsibilities

  • Proactively grow and nurture relationships with partners and resellers, identifying new sales opportunities to extend our market reach.
  • Support our partners in retaining existing end-user relationships and pursuing new business through dedicated mentorship and resource sharing.
  • Promote and market our unified suite of products and services, ensuring partners are aligned with the latest company initiatives.
  • Showcase our innovation by attending trade shows, seminars, product launches, and other high-profile industry events to "Make an Impact."
  • Act as the primary liaison between partners and internal teams—including Sales, Support, Operations, and Accounting—to "Succeed Together."

Benefits

  • The annual base compensation range for this position is $85,000 - $100,000. The reasonably estimated total cash compensation range for this full-time position is $110,500 - $130,000.
  • Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
  • We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
  • We have an inclusive and diverse workplace where every team member is respected and valued.
  • We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
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