Channel Account Manager 2
About The Position
The Channel Account Manager (CAM) accelerates Arctic Wolf’s growth by engaging top strategic Managed Service Provider (MSP) partners within an assigned territory. The role strengthens Arctic Wolf’s position in Security Operations by enabling, developing, and expanding high-performing partner relationships. The CAM drives revenue and owns partner performance, quarterly business reviews, pipeline development, and new business generation. The role involves influencing partners, executing joint go-to-market strategies, and aligning cross-functional resources at Arctic Wolf and partner organizations. This is a remote position with travel of up to 50% within the assigned district: Seattle, Salt Lake City, or Northern California.
Requirements
- At least 3 years of channel sales, partner management, or territory management experience in cybersecurity, networking, or SaaS.
- Strong understanding of MSP go-to-market models and partner ecosystems.
- Experience developing and executing joint business and marketing plans with partners.
- Familiarity with distribution-led channel models.
- Proven track record in pipeline generation, forecasting, and closing partner-driven opportunities.
- Ability to thrive in a dynamic, fast-paced environment.
- Willingness to travel regularly within the assigned territory.
- Strong communication and relationship management skills with technical and executive audiences.
- Highly organized, with exceptional attention to detail and execution.
- Effective presentation skills and ability to influence and enable partner stakeholders.
- Ability to manage competing priorities in a fast-paced, high-growth environment.
- Skills in conflict resolution and navigating complex partner ecosystems.
- Results-driven approach with a strong sense of ownership and accountability.
Responsibilities
- Build and maintain strategic relationships with key stakeholders at assigned MSP partners.
- Develop and execute partner enablement plans, including training, certification, and ongoing education.
- Lead joint business planning with partners, setting revenue targets, success metrics, and performance milestones.
- Collaborate with sales, marketing, support, and leadership teams to support partner success.
- Influence pipeline development and maintain current opportunity tracking in Salesforce.
- Meet or exceed revenue, pipeline, and partner-driven sales goals.
- Drive adoption of Arctic Wolf solutions and new technologies across the partner ecosystem.
- Onboard and develop high-potential partners to expand market coverage.
- Manage channel dynamics and resolve conflicts through clear communication and adherence to partner program guidelines.
Benefits
- Equity for all employees.
- Flexible time off and paid volunteer days.
- 401(k) contribution and matching.
- Training and career development programs.
- Comprehensive private benefits plan, including medical, mental health, dental, disability, life and AD&D, and value-added services.
- Employee Assistance Program with mental health services.
- Fertility support and paid parental leave.
- Variable incentive compensation.
- New hire equity grants.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
