Channel Account Manager II, Service Providers

Huntress Labs

7d•$90,000 - $150,000•Remote

About The Position

Huntress is hiring a remote US Channel Account Manager to drive partner expansion, retention, and long-term loyalty. The role focuses on building trusted relationships with service provider partners, understanding their needs, and helping them succeed with Huntress. The successful candidate will contribute to net and gross dollar retention, partner satisfaction, product adoption, and better cybersecurity outcomes for partners’ customers. This is a high-impact, high-visibility individual contributor role reporting to the Manager, Channel Account Management. Compensation is $90,000 base salary with on-target earnings of $150,000, plus equity.

Requirements

At least 5 years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below.
Strong knowledge of the MSP space, preferably in the cybersecurity industry.
Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
A genuine passion for the partner community and helping partners deliver meaningful cybersecurity outcomes.
A strong bias to action and the ability to work efficiently and effectively.
Comfort using AI in practical day-to-day work, including call summaries, account preparation, and follow-up support.

Nice To Haves

Experience focused on mid-market and below.
Knowledge of the MSP space, preferably in the cybersecurity industry.

Responsibilities

Achieve and exceed quota based on expansion performance and renewal outcomes.
Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty.
Build and maintain strong relationships with multiple stakeholders across assigned partner organizations.
Maintain and reinforce Huntress culture through collaboration and partner support.
Use AI tools to prepare for partner meetings, summarize calls, and stay organized while applying sound judgment.

Benefits

100% remote work environment.
Generous paid time off, including vacation, sick time, and paid holidays.
12 weeks of paid parental leave.
Medical, dental, and vision benefits plans.
401(k) with a 5% contribution regardless of employee contribution.
Life and disability insurance plans.
Stock options for all full-time employees.
One-time $500 reimbursement for building or upgrading a home office.
Annual allowance for education and professional development assistance.
$75 USD per month digital reimbursement.
Access to the BetterUp platform for coaching and personal and professional growth.