Change Manager
About The Position
Join GDIT as a Change Manager and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. As an Change Manager, you will play a crucial role in improving, managing and operating Medicare systems. You will provide materials to facilitate Module Change Control Board (MCCB) meetings, work closely with the Enterprise Change Control Manager, and ensure all stakeholders have supporting documentation prior to meetings for discussions (MCCB, ECCB, CAB). You will review all Change Requests (CRs) for completeness before CAB and ECCB meetings, agree to meet documented due dates and notify the Enterprise Change Manager prior to any delays, including due dates related to documentation submissions/review, as well as Software Development Lifecycle (SDLC) due dates related to specific Change Requests. You will monitor and report on all CRs and ECRs for delays, impacts, risks, testability, traceability, and schedule changes and/or updates to the Enterprise CCM, communicate with impacted Module Contractors on ECRs, and follow up on open CRs to drive them to completion. Ensure requested changes align with the operational goals and objectives defined for the Module.
Requirements
- Five (5) years of experience as a Change Manager or Change Coordinator
- Expert MS Project skills and experience managing multiple projects simultaneously
- Expert/Advanced knowledge of all Microsoft Office products including Office 365, Teams, and SharePoint
- Bachelor’s degree in computer science, information technology or business administration. Equivalent work experience may be substituted for a degree
- Working knowledge of IT best practices and regulations, the software development lifecycle (SDLC), and ITIL Change Management methodology.
Nice To Haves
- ITIL certification preferred but not required
- Prior Medicaid systems experience preferred
Responsibilities
- Provide materials to facilitate Module Change Control Board (MCCB) meetings
- Work closely with the Enterprise Change Control Manager
- Ensure all stakeholders have supporting documentation prior to meetings for discussions. (MCCB, ECCB, CAB)
- Review all Change Requests (CRs) for completeness before CAB and ECCB meetings
- Agree to meet documented due dates and notify the Enterprise Change Manager prior to any delays; this includes, but is not limited to, due dates related to documentation submissions/review, as well as Software Development Lifecycle (SDLC) due dates related to specific Change Request
- Monitor and report on all CRs and ECRs for delays, impacts, risks, testability, traceability, and schedule changes and/or updates to the Enterprise CCM
- Communicate with impacted Module Contractors on ECRs
- Follow up on open CRs to drive them to completion
- Ensure requested changes align with the operational goals and objectives defined for the Module
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
- variety of medical plan options, some with Health Savings Accounts
- dental plan options
- a vision plan
- a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- full flex work weeks where possible
- a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
- an additional 10 paid holidays per year
- Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- short and long-term disability benefits
- life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
