About The Position

emergiTEL is hiring a Change Management Strategist for a financial client. This is a 12-month contract with the possibility of extension and is 100% remote, based in Calgary, Alberta. The strategist will architect and execute change strategies that support client engagement and internal team-member readiness. The role involves assessing change complexity, stakeholder impacts, risks, and readiness; consulting with enterprise experts and leaders; communicating business goals and the case for change; enabling sponsorship; and planning transitions to business ownership and ongoing sustainment. The strategist will use the Change Practice framework, tools, and templates to support consistent delivery and contribute to continuous learning and development. The role calls for enterprise-level strategic alignment, the ability to explain the human impacts of complex implementations, a strong commitment to client experience, and data-driven problem solving. The strategist will influence stakeholders across organizational levels, communicate a compelling vision to diverse audiences, facilitate complex discussions, resolve conflicts, and use feedback constructively.

Requirements

  • At least one certification in an industry-standard change methodology, such as CCMP or Prosci, is preferred.
  • Ability to connect project goals to enterprise strategy and adapt methodologies to evolving business requirements.
  • Ability to assess and articulate the human impact of complex enterprise-wide implementations.
  • Commitment to prioritizing client experience in strategic initiatives.
  • Ability to analyze data, discern objectives, and develop solutions to organizational challenges.
  • Ability to influence and secure buy-in across organizational levels and direct cross-functional teams.
  • Exceptional strategic storytelling and communication skills, tailored to diverse audiences.
  • Advanced facilitation, active listening, and conflict-resolution skills.
  • Ability to navigate difficult conversations and use feedback constructively.

Nice To Haves

  • Bachelor's degree in Management, Communications, Learning, Organizational Behavior, or a related field.
  • At least one certification in an industry-standard change methodology, such as CCMP or Prosci.

Responsibilities

  • Architect and execute change strategies for client engagement and internal team-member readiness.
  • Assess change complexity, identify impacted stakeholders, mitigate risks, and advise on readiness metrics for successful go-lives.
  • Consult with enterprise experts and leadership to navigate personnel dynamics, identify client needs, and formulate tailored recommendations.
  • Communicate overarching business goals and the case for change.
  • Equip stakeholders with strategies and tools to execute sponsorship plans.
  • Develop transition-to-business-ownership plans with key stakeholders and support sustainment of changes to realize business results.
  • Learn and use necessary change tools and technologies, including the Change Practice framework and templates.
  • Share insights, embrace iterative learning, and engage in constructive feedback.
  • Connect project goals to enterprise vision while adapting methodologies to changing business requirements.
  • Assess and articulate the human impact of complex enterprise-wide implementations.
  • Analyze data, identify core objectives, and develop solutions to organizational challenges.
  • Influence stakeholders across organizational levels and direct cross-functional teams toward a unified plan.
  • Tailor strategic communication to diverse audiences to foster connection to project success.
  • Facilitate complex discussions, listen to behavioral cues, and resolve competing interests.
  • Navigate difficult conversations and use feedback to achieve optimal outcomes.
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