About The Position

emergiTEL is hiring a Change Management Strategist for a financial client. This is a 12-month contract with a possible extension and is 100% remote, based in Calgary, Alberta. The role develops and executes change strategies for client engagement and internal team readiness, assesses organizational impacts and readiness, and supports stakeholders through implementation, transition, and sustainment. The strategist partners with enterprise experts and leaders, connects project goals to broader business objectives, and uses ATB’s Change Practice framework and templates for consistent delivery.

Requirements

  • Ability to connect project goals to enterprise strategy and adapt methodologies to evolving business requirements.
  • Ability to assess and explain the human impact of complex enterprise-wide implementations.
  • Commitment to prioritizing the client experience in strategic initiatives.
  • Ability to analyze data, identify core objectives, and develop solutions to organizational challenges.
  • Ability to influence and secure buy-in across organizational levels and guide cross-functional teams toward a unified plan.
  • Strong strategic storytelling and communication skills, with the ability to tailor communications to diverse audiences.
  • Advanced facilitation, active listening, and conflict-resolution skills for unifying competing interests.
  • Ability to navigate difficult conversations and use feedback effectively.

Nice To Haves

  • Bachelor’s degree in Management, Communications, Learning, Organizational Behavior, or a related field.
  • At least one certification in an industry-standard change methodology, such as CCMP or Prosci.

Responsibilities

  • Architect and execute change strategies covering client engagement and internal team member readiness.
  • Assess change complexity, identify impacted stakeholders, mitigate risks, and advise on readiness metrics for successful go-lives.
  • Consult with enterprise experts and leadership to navigate personnel dynamics, identify client needs, and develop tailored recommendations.
  • Articulate business goals and the case for change to support organizational alignment.
  • Equip stakeholders with strategies and tools to carry out sponsorship plans.
  • Develop transition-to-business-ownership plans with stakeholders and support sustainment of changes to realize business results.
  • Learn and use relevant change tools and technologies, including ATB’s Change Practice framework and templates.
  • Share insights, engage in iterative learning, and participate in constructive feedback to foster development.
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