Business Engagement Strategist (Change Management)
About The Position
The Business Engagement Strategist collaborates with leaders across an organization of more than 2,000 people to improve organizational effectiveness through collaboration, sharing best practices, effective change management, productivity, and execution. The position supports leaders on the Chief Operating Officer (COO) Executive Team to align with enterprise culture, engagement, and talent strategies. The role supports divisional priorities and key initiatives, including work with OPEX, AD&T, and SSP, by providing insights on leadership and employee development, skills analysis, engagement, collaboration, culture, and behavioral change management in partnership with Human Resources. It supports strategy and goal setting, communication, decision-making, program management, initiative implementation, and interdivisional coordination. The position also advises leaders on team climate, employee well-being, planning, engagement, and organizational processes, and partners with Finance on budget alignment and future planning. It supports development of IDEA strategies to foster an equitable, inclusive, and diverse workforce. The position requires regular and reliable attendance and adherence to the company’s mission, values, Corporate Code of Conduct, privacy policies, and procedures. Other functions may be assigned by management. The role may involve travel across the Health Plan service region for meetings or training as needed. Remote work may be possible on a case-by-case basis.
Requirements
- Twelve or more cumulative years of experience; alternatively, a bachelor’s degree in Business Administration or a related field and at least six years of demonstrated experience in business strategy, organizational strategy, and planning.
- Demonstrated ability to lead change through influence.
- Experience with financial and non-financial measurement of business goals and data analysis.
- Effective written and presentation communication skills, with the ability to adjust communication to the audience and message.
- Ability to relate to diverse work styles and team members and to confront and work through conflict comfortably.
- Strong organization and resourcefulness, with the ability to manage multiple tasks simultaneously.
- Ability to work while sitting and/or standing at a workstation and use a computer, keyboard, mouse, and/or phone for three or more hours at a time.
- Ability to travel across the Health Plan service region for meetings and/or trainings as needed.
Responsibilities
- Support execution of divisional priorities and key initiatives with OPEX, AD&T, and SSP, including leadership and employee development, skills analysis, engagement, collaboration, culture, and behavioral change management in partnership with Human Resources.
- Support strategy and goal setting through communication and collaboration to drive alignment and improve organizational effectiveness.
- Share best practices for communicating business goals with partners across divisions.
- Assist leaders and employees with communication related to decision-making, program management, and initiative implementation.
- Serve as a liaison and advisor to staff and leaders on team and functional-area climate, employee well-being, project updates, proposals, and planning.
- Coordinate and support interdivisional activities, and support or lead change management efforts.
- Partner with Finance to ensure budgetary alignment and address future planning needs.
- Assist leadership in developing IDEA strategies aligned with divisional strategies, supporting an equitable, inclusive, and diverse workforce.
- Recommend and consult with department leaders on improving team engagement, planning, interdivisional coordination, and focus.
- Identify and help solve systemic problems or opportunities in business, departmental, or leadership processes.
- Demonstrate integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading according to Lifetime Way values and beliefs.
- Maintain regard for member privacy in accordance with corporate privacy policies and procedures.
- Maintain regular and reliable attendance.
- Perform other functions as assigned by management.
Benefits
- Group health and/or dental insurance may be included in the total rewards package.
- Retirement plan may be included in the total rewards package.
- Wellness program may be included in the total rewards package.
- Paid time away from work may be included in the total rewards package.
- Paid holidays may be included in the total rewards package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
