Business Management Strategist 2

CPS Energy•San Antonio, TX

About The Position

The Business Management Strategist serves as a strategic partner to executive leadership within Customer Operations, helping align business operations with organizational goals and priorities. The role analyzes business, operational, financial, customer, and market data to identify opportunities, improve performance, and support informed decision-making. It collaborates across the organization to drive strategic initiatives, support planning and budgeting activities, monitor performance, and implement process and service improvements. Success requires strong analytical, communication, and relationship-building skills, along with the ability to influence stakeholders and communicate effectively with executive leadership.

Requirements

  • Bachelor’s degree from an accredited institution, or a similar level of analytical capability gained through demonstrated success in a related position.
  • Keen business acumen and a results-oriented approach, with the ability to understand and navigate industry and internal organizational dynamics.
  • Ability to articulate business problems, identify critical elements, deliver high-quality answers promptly, and synthesize findings for decision makers.
  • Extensive knowledge of PowerPoint presentation design and development, Excel, and Word.
  • Ability to facilitate team building across disciplines and levels, and to engage people productively without formal authority.
  • Exceptional organizational, analytical, planning, multitasking, negotiation, problem-solving, verbal, written, and communication skills.
  • Ability to adapt to a fast-paced, changing environment, prioritize and multitask, and meet critical deadlines.
  • Understanding of SAP or an equivalent system’s financial transactions to review budget and actual information.
  • Understanding of corporate budgeting and staffing processes.
  • Demonstrated ability to analyze data and create reports.
  • Demonstrated ability to solve problems with minimal supervision.

Nice To Haves

  • Bilingual in English and Spanish.
  • Advanced degree in a business field, such as an MBA, Finance, Accounting, or Economics.
  • Professional certification such as PHR/SPHR, SHRM-CP, CPA, CFA, PMP, Six Sigma/LEAN, or another related certification.
  • Demonstrated ability to communicate complex ideas and analysis effectively in verbal, written, and presentation formats to audiences at every organizational level.
  • Demonstrated track record of achievement.

Responsibilities

  • Lead efforts to monitor the business unit’s performance against key goals, including designing, implementing, and managing performance reporting for the Executive Leadership Team.
  • Coordinate with departments across the organization to support leadership participation in developing operational and financial plans.
  • Support company committees by preparing information and delivering it to the appropriate organization within documented and requested timeframes.
  • Monitor performance and provide feedback to ensure compliance with Company programs.
  • Coordinate regular Executive Leadership Team meetings and help focus leadership attention on the most important areas for success.
  • Perform business and customer analytics to inform business strategies, goal setting, and continuous improvement.
  • Lead or assist with special projects, initiatives, research, and studies for the Executive Leadership Team.
  • Share knowledge and experience through mentoring, training, and collaboration with team members at all levels.
  • Build collaborative relationships with operational leaders and decision makers throughout the organization and represent the organization in varying assignments.
  • Consult, influence, and contribute to the development, management, and implementation of departmental strategies and programs.
  • Contribute to short- and long-term resource planning and annual budget development and review; monitor business plans and budgets, track milestones and latest estimates, and develop projections as needed.
  • Adapt to changing business-area requirements and develop recommendations or solutions as needed.
  • Coordinate and assist with division strategic planning and the development of departmental goals and objectives, including communicating issues and recommended strategies or tactics.
  • Perform other duties as assigned.
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