Change Management Lead

CACI • O'fallon, IL

1d

About The Position

The Change Management Lead will join a fast-paced Agile development program and drive strategic initiatives, operational efficiency, and the security and resilience of systems. The role requires knowledge of specialized software supporting system implementation and operations, development, and security hardening, along with leadership, problem-solving, and communication skills.

The lead establishes and maintains configuration management policies, procedures, and plans in compliance with government and industry standards, using tools in the AWS environment. The position manages configuration items and baselines throughout the system development lifecycle and coordinates audits, reviews, release planning, deployment activities, and government customer oversight reviews. It also leads program changes across CI/CD pipelines and SaaS applications, integrating configuration management with SAFe and Agile methodologies.

The role develops and implements change strategies, assesses impacts with cross-functional teams, supports change approvals and documentation, monitors risks and status, advises team members, and conducts post-implementation reviews. The position requires 7 or more years of IT experience, including at least 4 years in configuration management for complex technical systems, a university degree or equivalent experience, Secret clearance, and change management certification.

Requirements

• At least 7 years of total IT experience, including at least 4 years in configuration management for complex technical systems, managing configuration baselines, and change control.
• University degree (BA/BS) or equivalent experience.
• Secret clearance.
• Change management certification, such as Prosci ADKAR or ITIL.
• Strong knowledge of change management methodologies and tools.
• Experience with software pipelines and SaaS applications.
• Excellent leadership and communication skills.
• Ability to work in a fast-paced Agile environment.

Nice To Haves

• Proven experience managing complex changes within large software programs.
• Deep understanding of system implementation, operations, and security hardening.
• Ability to conduct rigorous root-cause analysis and implement preventative design standards.

Responsibilities

• Establish and maintain configuration management policies, procedures, and Configuration Management Plans in compliance with government and industry standards, using tools within the AWS environment.
• Define configuration identification schemes and naming conventions for configuration items.
• Coordinate configuration item audits, reviews, and verification activities.
• Manage functional, allocated, and product baselines throughout the system development lifecycle.
• Coordinate with management on release planning, deployment activities, and government customer oversight reviews.
• Integrate configuration management with SAFe and Agile methodologies in scaled environments.
• Lead and manage program changes, including changes to the CI/CD pipeline and SaaS applications.
• Develop and implement change management strategies to support smooth transitions and minimize operational disruption.
• Collaborate with cross-functional teams to assess change impacts and develop mitigation plans.
• Ensure compliance with change management policies and procedures.
• Monitor and report change status, identifying risks and issues early.
• Facilitate change approvals and ensure changes are documented and communicated.
• Guide and support team members on change management best practices.
• Conduct post-implementation reviews to assess change effectiveness and identify lessons learned.

Benefits

• Flexible time off benefit.
• Learning and development resources and opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Competitive compensation and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior