Change Management Lead

Fidelity Investments•Smithfield, RI

About The Position

The Enterprise Technology Change Management Center of Excellence focuses on our high priority Technology initiatives, planning, managing and executing against the programs change management workstream to deliver consistent human centered organizational change solutions in support of our associates. As part of the Change Management Center of Excellence, (CM COE) within the Strategic Program Management Office under Fidelity Technology Strategy and Planning, the Change Management Leader will plan, manage, develop, and execute organizational change strategies, including partner and sponsorship activities, communication plans, training solutions and measurement activities. The CM COE is essential to the success of driving enterprise organizational change capabilities in alignment with Fidelity’s technology strategy and the overall focus and vision of the Strategic Program Management Office. This role will drive consistency in the Enterprise Technology change approach through a centralized change model by ensuring consistent practices and change strategies. Fidelity’s technology strategy presents changes across people, process and technology, with much of the technology change centered around foundational technologies. In addition, several ongoing change events are impacting Fidelity’s technology community. As we move into the execution phase for these change events, we need to build energy across the associate community and clarity of how the work connects to the strategy to ensure successful execution while also driving adoption.

Requirements

5+ years of change management experience
Methodology drive approach to addressing associate needs associated with large scale enterprise-wide Technology programs; implementations, enhancements, migrations, etc.
Experienced program manager of change management workstream; including communications, learning, implementation, measurement, and adoption strategies
Experience driving results through matrixed teams; ability to work with all levels of the organization, fostering collaboration and accountability among leaders and stakeholders
Outstanding leadership presence, ability to influence senior leadership across business units and enterprise landscape, communication, conceptual thinking, and problem-solving capabilities
Demonstrated consulting skills
Written and verbal communication skills
Proven track record of operating in a dynamic and fast paced environment
Demonstrated PowerPoint / graphic design skills a plus

Nice To Haves

PROSCI, CCMP or other industry change management certification preferred

Responsibilities

Lead end-to-end organization-wide change initiatives
Drive adoption and alignment across multiple stakeholders and business groups
Develop and execute organizational change strategies, including partner and sponsorship activities, communication plans, training solutions and measurement activities
Drive consistency in the Enterprise Technology change approach through a centralized change model by ensuring consistent practices and change strategies
Build energy across the associate community and clarity of how the work connects to the strategy to ensure successful execution while also driving adoption