Change Management Expert
TVH•Olathe, KS
About The Position
TVH is seeking a Global Change Management Expert to lead and implement the people side of change in key transformation projects. The role focuses on maximizing employee adoption, developing change leadership behavior, and influencing project results and outcomes across enterprise-wide digital transformations, including TVH Transformation / Innovatis. The Change Management Expert will define and execute change strategies using structured methodologies, especially ADKAR; assess impacts and readiness; engage stakeholders; advise leaders and managers; develop communications and training; and monitor adoption and resistance. Frequent travel is expected to stay close to stakeholders and teams affected by the transformation.
Requirements
- At least 5 years of experience leading end-to-end change management and transformation activities.
- A Master’s degree or equivalent experience.
- Ability to quickly understand complex business concepts, operational models, and new technologies.
- Solid understanding of how people experience change.
- Excellent stakeholder management, conflict resolution, and resistance management skills.
- Proven track record of driving adoption across all levels of an enterprise.
- Exceptional written and verbal communication skills, including the ability to explain complex transformation concepts clearly and engagingly.
- Ability to work effectively in cross-functional, cross-regional, and cross-cultural environments.
- Proactive problem-solving attitude and ability to adapt to evolving project requirements.
- Willingness to travel frequently.
Nice To Haves
- Knowledge of the ADKAR framework.
- Prosci or CCMP certification.
Responsibilities
- Define and execute end-to-end change management strategies for enterprise-wide digital transformations, leveraging the ADKAR framework.
- Develop communication, sponsorship, and resistance management plans.
- Conduct impact, readiness, and feasibility assessments across affected departments.
- Lead stakeholder engagement across organizational levels to build trust, secure buy-in, and align teams.
- Advise and coach senior leaders and people managers on guiding teams through digital transitions and disruption.
- Design and execute internal communication plans that explain the reasons behind business and system changes.
- Identify training needs, document requirements, and coordinate training program delivery during project rollouts.
- Monitor change metrics and user adoption, analyze the root causes of resistance, and implement mitigation plans to support long-term sustainability.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Onsite health clinic
- Dollar-for-dollar 401(k) match up to 6%
- Onsite preschool
- Full-service restaurant at headquarters
- Onsite gym
- Regular team events
- Professional development opportunities, including LinkedIn Learning and in-house and external training programs
- Opportunities for personal and professional growth
