Change Management Expert

TVH•Olathe, KS

About The Position

TVH is seeking a Global Change Management Expert to lead and implement the people side of change in key transformation projects. The role supports enterprise-wide digital transformations, including TVH Transformation / Innovatis, with the goal of maximizing employee adoption, developing change leadership behavior, and influencing project results and outcomes. The expert will define and execute change strategies using structured methods, particularly the ADKAR framework; assess impacts, readiness, and feasibility across affected departments; and develop communication, sponsorship, and resistance-management plans. The role also leads stakeholder engagement, advises and coaches senior leaders and people managers, coordinates communications and training, and monitors change metrics and user adoption. The position requires frequent travel to stay close to stakeholders and teams affected by the transformation. TVH describes its culture as people-centric, collaborative, and welcoming, and offers professional development opportunities in a dynamic scale-up environment backed by a global company.

Requirements

  • At least 5 years of experience leading end-to-end change management and transformation activities.
  • A Master’s degree or equivalent through experience.
  • Ability to quickly grasp complex business concepts, operational models, and new technologies, and a solid understanding of how people experience change.
  • Excellent stakeholder management, conflict resolution, and resistance management skills, with a proven track record of driving adoption across all levels of an enterprise.
  • Exceptional written and verbal communication skills, including the ability to translate complex transformation concepts into clear, engaging messages.
  • Ability to work in cross-functional, cross-regional environments and cultures, with a proactive problem-solving attitude and adaptability to evolving project requirements.
  • Willingness to travel frequently.

Nice To Haves

  • Knowledge of the ADKAR framework.
  • Prosci or CCMP certification.

Responsibilities

  • Define and execute end-to-end change management strategies for enterprise-wide digital transformations, including TVH Transformation / Innovatis.
  • Apply structured change management methods, including the ADKAR framework, and develop communication, sponsorship, and resistance-management plans.
  • Conduct impact, readiness, and feasibility assessments across affected departments.
  • Lead stakeholder engagement across organizational levels to build trust, secure buy-in, and align teams.
  • Advise senior leaders and people managers, coaching them to guide their teams through digital transitions and disruption.
  • Design and execute internal communication plans that explain the reasons behind business and system changes.
  • Define training needs, document requirements, and coordinate training delivery during project rollouts.
  • Monitor change metrics and user adoption, analyze the root causes of resistance, and implement targeted mitigation plans for long-term sustainability.
  • Travel frequently to stay close to stakeholders and teams impacted by the transformation.

Benefits

  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Dollar-for-dollar 401(k) match up to 6%.
  • Onsite health clinic.
  • Onsite preschool.
  • Full-service restaurant at headquarters.
  • Onsite gym.
  • Regular team events.
  • Opportunities for professional development, including LinkedIn Learning and in-house and external training programs.
  • Opportunities for personal and professional growth in a dynamic scale-up environment backed by a global company.
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