Change Management Consulting Director

Grant Thornton•Chicago, IL

12h•Hybrid

About The Position

Grant Thornton is seeking an accomplished Director in our Workforce Transformation Change Management practice, providing our clients and engagement delivery teams with project leadership, organizational change management expertise, and thought leadership. Client engagement opportunities include but are not limited to Change Management and Leadership Alignment; Change Readiness; Communication Strategy and Execution; Training Strategy and Delivery; Technology Adoption; Culture Transformation; Mergers and Acquisition Integration; and Corporate and Organizational Transformations. From day one, you’ll be empowered by the greater Transformation team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Requirements

Bachelor’s Degree in Information Technology, Communications, Finance, Organizational Development, Industrial/Organizational Psychology, Business Administration, or other relevant degree required.
12+ years of related work experience required, in a similar organizational change management consulting practice.
Ability to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by client service and teamwork to work effectively in a collaborative and dynamic environment.
Ability and experience leading multiple projects simultaneously.
Experience in culture transformation, communications planning and/or execution, stakeholder engagement, job/change impact assessment, training planning and/or execution, or other related areas.
Proficient in Microsoft Office Suite (PowerPoint, Word and Excel).
Have excellent verbal and written communication skills.

Nice To Haves

Change management, program management, human resources, financial, accounting, process improvement or other relevant certifications preferred (e.g., Prosci, CCMP, La Marsh, PMP, SHRM-SCP, Lean, Six Sigma, CPP etc.)

Responsibilities

Set the vision, strategy, direction and lead multiple engagement delivery teams in approach, deliverables, and engagement outcomes.
Serve as the primary escalation point while providing oversight across project management activities—including planning, budgeting, resource allocation, and risk mitigation—and ensuring quality assurance of deliverables and adherence to engagement and Firm documentation requirements.
Monitor, manage engagement economics and financials; own and execute client billing and invoicing.
Meet or exceed strategic goals, including targeted utilization and sales goals.
Develop relationships across service lines and industry sectors to identify and pursue opportunities to expand services within existing projects, accounts, teams, and new client prospects. Lead/support scoping efforts and pricing strategy discussions.
Lead development of proposals and responses, requests for information, deliver Workforce Transformation approach at client orals presentations.
Leveraging AI tools and platforms to accelerate change management delivery to drive faster, higher-quality outcomes for clients.
Lead AI transformation engagements focused on workforce readiness and adoption helping clients navigate organizational, cultural, and behavioral shifts required to successfully integrate AI into their operations including AI literacy programs, role impact assessments and adoption roadmaps.
Develop and evolve AI-enabled change management methodologies contributing to Grant Thornton’s internal AI toolkits, playbooks, and thought leadership to advance the practice’s capabilities and differentiate our market offerings.
Coach and mentor proposal teams in the preparation of response and other collateral materials.
Prepare and/or review drafts of new client contracts and statements of work.
Lead internal initiatives focused on engagement, talent development, onboarding, or other areas of operational practice development initiatives.
Participate in recruiting activities inclusive of interviewing experienced and campus hire candidates, campus presentations and representing the Firm at other recruiting events.
Participate in external and internal networking events.
Provide mentorship and leadership across a practice office, service line or geography; participate in local office BRGs (Business Resource Groups).
Lead development of new, innovative Transformation Advisory solutions, tools, and methodology.
Serve as a subject matter expert within a domain(s) of change management and business transformation and present at industry conferences, webinars and author thought leadership for external publication.
Other duties as assigned.