Change Delivery Analyst II

Truist Bank•Raleigh, NC

1d•Onsite

About The Position

Responsible for providing the business analyst and project management needs of the assigned portfolio. Works with project teams to gather and analyze information needed, solving complex problems, while escalating issues as necessary. Ensures projects remain on schedule, within scope and budget; and prepares necessary materials and artifacts. This teammate possesses knowledge of the processes in the assigned portfolio and routinely looks for process improvements and applies creative thinking and new ideas to existing opportunities. In alignment with Truist's in office expectations, this position will be in office 5 days/week.

Requirements

Bachelor’s degree in a business-related field, or equivalent education and related training
3-5 years of experience in consulting, project management or process improvement related role.
Advanced understanding of project management framework and demonstrated ability to implement medium scale initiatives.
Strong organizational skills and attention to detail.
Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership.
Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
Ability and willingness to learn and adapt as the needs of the job change.
Demonstrated proficiency in computer applications, such as Microsoft Office software products.
Ability to travel as needed, occasionally overnight.

Nice To Haves

Five years of experience in the financial services industry or consulting
Project Management Professional (PMP) Certification
Advanced understanding of process improvement methodologies (e.g., Six Sigma)
Experience with Waterfall and Agile project management methodologies
Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
Develop and maintain reports, dashboards, and tools. Maintain knowledge of data and database structure to deliver meaningful reports and analysis
Generate actionable insights and recommendations from large and complex datasets
Execute data and report validation to support ongoing quality assurance processes; As needed, identify data integrity issues, and provide feedback to ensure any issues are remediated
Identify process improvements using tools and technical skills, while ensuring adherence to all internal and external policies and procedures for data governance
Support Truist’s Digital Transformation initiatives/projects and activities that determine and prioritize strategic digital investments

Responsibilities

Leads or coordinates project planning activities for medium to large initiatives including gathering, analyzing, and presenting data needed for project decision makers.
Defines project scope and obstacles that would impact the success of the initiative. Identifies and supports required changes to scope or timeline throughout the project lifecycle.
Leads execution activities including defining and organizing milestones, teams and schedules to reach project objectives.
Prepares and maintains necessary project materials and artifacts, including business cases, prioritization, project plans/task lists, business readiness materials, and post-project follow up.
Gathers and analyzes data to draw thoughtful conclusions and recommendations to leadership.
Provides tracking and reporting of project status to leadership and enterprise teams.
Creates process mapping for changes resulting from strategic projects including risks and controls and may recommend changes to existing processes to improve efficiencies.
Owns the intake of new project requests and coordination of projects within workstreams.
Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.
Serves as an individual contributor with ownership of a project portfolio. May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.