Change Delivery Analyst II

Truist • Raleigh, NC

1d • Onsite

About The Position

This position is responsible for providing the business analyst and project management needs of the assigned portfolio, working in the office 5 days/week. The role involves collaborating with project teams to gather and analyze information, solve complex problems, and escalate issues as necessary. The analyst ensures projects remain on schedule, within scope, and budget, while preparing all required materials and artifacts. This teammate is expected to possess knowledge of the processes within their assigned portfolio, continuously seek process improvements, and apply creative thinking to existing opportunities.

Requirements

• Bachelor’s degree in a business-related field, or equivalent education and related training
• 3-5 years of experience in consulting, project management or process improvement related role.
• Advanced understanding of project management framework and demonstrated ability to implement medium scale initiatives.
• Strong organizational skills and attention to detail.
• Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
• Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
• Ability and willingness to learn and adapt as the needs of the job change
• Demonstrated proficiency in computer applications, such as Microsoft Office software products
• Ability to travel as needed, occasionally overnight

Nice To Haves

• Five years of experience in the financial services industry or consulting
• Project Management Professional (PMP) Certification
• Advanced understanding of process improvement methodologies (e.g., Six Sigma)
• Experience with Waterfall and Agile project management methodologies
• Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
• Develop and maintain reports, dashboards, and tools. Maintain knowledge of data and database structure to deliver meaningful reports and analysis
• Generate actionable insights and recommendations from large and complex datasets
• Execute data and report validation to support ongoing quality assurance processes; As needed, identify data integrity issues, and provide feedback to ensure any issues are remediated
• Identify process improvements using tools and technical skills, while ensuring adherence to all internal and external policies and procedures for data governance
• Support Truist’s Digital Transformation initiatives/projects and activities that determine and prioritize strategic digital investments

Responsibilities

• Leads or coordinates project planning activities for medium to large initiatives including gathering, analyzing, and presenting data needed for project decision makers.
• Defines project scope and obstacles that would impact the success of the initiative. Identifies and supports required changes to scope or timeline throughout the project lifecycle.
• Leads execution activities including defining and organizing milestones, teams and schedules to reach project objectives.
• Prepares and maintains necessary project materials and artifacts, including business cases, prioritization, project plans/task lists, business readiness materials, and post-project follow up.
• Gathers and analyzes data to draw thoughtful conclusions and recommendations to leadership
• Provides tracking and reporting of project status to leadership and enterprise teams.
• Creates process mapping for changes resulting from strategic projects including risks and controls and may recommend changes to existing processes to improve efficiencies.
• Owns the intake of new project requests and coordination of projects within workstreams.
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.
• Serves as an individual contributor with ownership of a project portfolio. May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
• 10 sick days (also prorated)
• Paid holidays
• Eligibility for Truist’s defined benefit pension plan (depending on position and division)
• Restricted stock units (depending on position and division)
• Deferred compensation plan (depending on position and division)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees