Change/ASI Manager
About The Position
USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. The Change/ASI Manager manages the change management process and coordinates IT change activities within the IT Infrastructure Operations environment. This role is responsible for the planning, coordination, scheduling, and tracking of maintenance windows with Government stakeholders and IT technical teams. The manager also handles the communication and coordination of proposed changes that may result in service disruption with the appropriate Authorized Service Interruption (ASI) representative. Additionally, the role involves analyzing trends from changes throughout the environment and recommending improvements to the process, as well as assessing the impact of changes using a CMDB and applications maps.
Requirements
- Top Secret clearance
- Must be able to obtain TS/SCI
- 1+ years of experience
- ITIL 4 Foundation within 9 months of hire
- Security+ or GSEC within 6 months of hire
Nice To Haves
- Information Technology (IT) Systems
- System Administration
- Technical Support
Responsibilities
- Manages change management process and coordinates IT change activities within the IT Infrastructure Operations environment.
- Responsible for the planning, coordination, scheduling, and tracking of maintenance windows with Government stakeholders and IT technical teams.
- Manages the communication and coordination of proposed changes, that may result in service disruption, with the appropriate Authorized Service Interruption (ASI) representative.
- Analyze trends from changes throughout the environment and recommend improvements to the process.
- Assess impact of changes using a CMDB and applications maps.
Benefits
- Full-flex work week
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team
- Professional growth opportunities including paid education and certifications
- Paid vacation and holidays
- Variety of medical plan options
- Dental plan options
- Vision plan
- 401(k) plan
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
