Change and Communications Lead, TMO

Antech•New York, NY

1d•Hybrid

About The Position

Science & Diagnostics (SDx) is dedicated to building an innovative organization that brings to bear products and services that help pets stay healthy longer and support the people that love and care for them - from pet professionals to pet owners. Science & Diagnostics embodies the Mars Petcare Purpose, to Make a Better World for Pets, by using science and technology to advance preventive health, early and precision diagnostics, and monitoring for pets. The SDx division is made up of our global diagnostics business (Antech), Genomics businesses (Wisdom and Antegene), our pharmacy distribution / data and technology services business (Vetsource), and the Waltham Petcare Science Institute (advancing pet nutrition and health through scientific research). The Antech business consists in multiple product / service lines across the diagnostics spectrum, including lab services (e.g. Reference Lab in chemistry, hematology, anatomic pathology), medical devices (i.e. point of care diagnostics and imaging equipment), and tele-health service (i.e., radiology), and AI services (i.e., Rapid Read). We are seeking a dynamic and experienced Change and Communications Lead to join our Transformation Office at SDx. This individual will be responsible for developing and executing integrated change management and communication strategies to support our organization's transformation initiatives supporting our growth journey and building trust with our Associates. The successful candidate will play a pivotal role in ensuring that all stakeholders are informed, engaged, and prepared for the changes ahead.

Requirements

Bachelor's degree required.
More than 10 years of experience in a similar role in-house or in an agency, with a proven track record of successfully managing change and communications for large-scale transformation projects.
Experience working in a corporate affairs or communications function is essential.
Exceptional written and verbal communication skills.
Strong strategic thinking and planning abilities.
Excellent interpersonal and relationship-building skills.
Excellent influencer with senior executives.
Proficiency in using various communication tools and platforms.
Proactive self-starter, and able to work in a fast-paced, dynamic environment.

Nice To Haves

A Master's degree is a plus.

Responsibilities

Develop and implement a comprehensive change management and communications strategy in support of key business transformations in SDx.
Partner with the SDx transformation office leaders to ensure a strategic and timely approach to communications on transformations.
Build a positive reputation for the SDx transformations and ensure the transformation communications provide clarity, build excitement and engagement with Associates.
Equip and guide SDx leaders to deliver effective and compelling communications around transformations.
Partner with the SDx CA leads and the Petcare transformation change management leads to ensure alignment and consistency in communications within SDx.
Craft clear, compelling, and consistent messaging, narratives and Q&As across various channels, and audiences in SDx.
Conduct impact analyses and stakeholder assessments to understand the effects of the transformation on different groups within the organization.
Develop and implement strategies to mitigate resistance to change and foster a culture of adoption.
Establish key performance indicators (KPIs) to measure the effectiveness of change and communication efforts.
Provide expertise on change communications to the SDx transformation team.
Provide regular updates and reports to the transformation office and senior leadership on progress and outcomes.
Own and manage agency and/or management consultancy support on communications.
Play a key role on the SDx Corporate Affairs Leadership team, having transformation as part of the agenda.
Provide regular updates and reports to the transformation office and senior leadership on progress and outcomes.