Chaldean Video Medical Interpreter

Equiti Group • US FL Remote, FL

20d • Remote

About The Position

Equiti is seeking qualified Chaldean Video Medical Interpreters to work remotely from any U.S.-based location. As a member of the interpretation team, the interpreter facilitates clear, accurate, and culturally competent communication between healthcare providers and Limited English Proficient (LEP) patients. The interpreter serves as a professional conduit for information and, when appropriate, a cultural broker to support full understanding. Interpreters support healthcare and educational settings through audio and video modalities.

Requirements

• High school diploma or GED.
• At least 1 year of experience in remote medical interpreting.
• At least 40 hours of interpreter training, such as Bridging the Gap or equivalent.
• Documented fluency in English and at least one other language.
• Equal command of medical, educational, and social service terminology in both languages.
• Proven understanding of the NCIHC Code of Ethics and Standards of Practice.
• Strong customer service, interpersonal, and problem-solving skills.
• Ability to learn and operate proprietary and common software tools.
• Ability to adjust interpretation register appropriately.
• Critical thinking skills and a teamwork mindset.
• Experience serving individuals from diverse cultural and socio-economic backgrounds.
• HIPAA-compliant home workspace with a chair, desk, and privacy.
• Dedicated, high-speed wired internet connection (not Wi-Fi): minimum 10 Mbps download, 3 Mbps upload, latency no greater than 100 ms, jitter no greater than 30 ms, and packet loss no greater than 1%.

Nice To Haves

• Medical interpretation certification, such as CMI or CHI.

Responsibilities

• Interpret accurately and completely between source and target languages for hospitals, clinics, and other facilities nationwide.
• Ensure full comprehension by adjusting register as needed for the LEP patient.
• Maintain strict confidentiality in accordance with HIPAA and professional standards.
• Adhere to Equiti’s quality policy and promote excellent customer service to clients and patients.
• Establish and maintain positive, professional interactions with all users.
• Act as a cultural broker when needed to clarify cultural nuances or misunderstandings.
• Demonstrate camera awareness during VRI sessions, including proper posture, voice projection, and presence.
• Maintain required certifications and continue professional development.
• Adapt to changing technology, platforms, and protocols as needed.
• Participate actively in a team-oriented, fast-paced environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED