Chain Account Specialist

Southern Glazer's•Las Vegas, NV

About The Position

The Chain Account Specialist serves as the local liaison for chain customers, supporting local execution and effective partnerships among Southern Glazer’s Wine and Spirits (SGWS), chain customers, and supplier partners. The specialist is the primary contact for local issues and resolves or escalates them as appropriate. The role focuses on operational execution, pricing implementation, inventory management, and customer requests to support seamless operations. This position also supports chain sales administration, reporting, promotional events, and documentation. It requires working collaboratively with account teams and other stakeholders, using SGWS technology, analyzing data, traveling as needed, and maintaining a valid driver’s license. Candidates must be at least 21 years old.

Requirements

High school diploma or GED.
Ability to analyze and understand data and information.
Ability to use SGWS technology to perform job duties and responsibilities.
Proficiency with mobile devices (such as an iPad or smartphone) and professional online communication (including email, posting, and texting).
Ability to consistently achieve results, including under challenging circumstances.
Accountability for personal actions and results, with a commitment to consistently high service for customers, suppliers, colleagues, and management.
Ability to work collaboratively as a team player.
Ability to work in a fast-paced, results-driven environment.
Valid and current driver’s license.
Ability to travel as needed.
Must be at least 21 years of age.

Responsibilities

Establish local relationships to influence buying patterns, buy rates, and quantities and drive sales volume.
Manage inventory with trade development partners and forecast buy rates, including limited-availability special and holiday packs.
Manage systems to achieve optimal customer margin rates and price points in coordination with pricing and inventory teams.
Monitor and implement pricing changes, promotional pricing, and discount management across chain accounts.
Provide account teams with market information and competitive intelligence on pricing, merchandising, and market trends.
Coordinate inventory activities, including stock monitoring, replenishment planning, and allocation support.
Support forecasting by providing data inputs, tracking performance against projections, identifying variance drivers, and recommending changes to achieve goals.
Partner with National, Regional, and Corporate accounts teams to execute initiatives quickly and effectively and meet compliance requirements.
Track and report sales performance, inventory turns, and program effectiveness monthly, quarterly, and annually.
Coordinate administrative aspects of chain sales calls, account meetings, and account visits, including logistics and follow-up documentation.
Prepare and distribute reports to chain account leadership and internal stakeholders.
Support chain account promotional events through administrative coordination and execution tracking.
Maintain accurate records and documentation for audit compliance and customer reporting requirements.
Perform other job-related duties as assigned.