CET Student Assistant (FWS/NFWS)

Grand Canyon University•Phoenix, AZ

About The Position

The purpose of this position is to support the daily operations, growth, and goals of the College of Engineering & Technology. This role involves providing clerical and administrative support, assisting with office events, offering basic technical support, and collaborating with various stakeholders to ensure the smooth functioning of the department.

Requirements

Strong working knowledge of Microsoft Office Suite and the ability to quickly learn new technologies and software systems.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to work independently with minimal supervision while also contributing effectively in a team environment.
Strong written, verbal, and interpersonal communication skills.
Professional and courteous demeanor when interacting with students, faculty, staff, and visitors.
Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
Enrolled at GCU as a full-time student in a bachelor’s program or master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.

Nice To Haves

Basic troubleshooting or technical support experience preferred but not required.

Responsibilities

Support the successful day-to-day operation of the office through assigned clerical and administrative duties.
Manage department email inboxes.
Answer office phone lines and respond to inquiries professionally.
Greet and assist office visitors.
Schedule appointments, meetings, and events.
File, organize, and maintain department records.
Enter and update data in university systems with a high degree of accuracy.
Track completed work and projects using platforms such as Outlook, Teams, Trello, or OneNote.
Assist with office events, workshops, meetings, and department activities, including setup, operation, teardown, attendance tracking, and promotional material assistance.
Support communication efforts to increase awareness of department resources and opportunities.
Provide basic technical support and assistance, including troubleshooting common technology issues.
Support the setup and maintenance of office equipment, computers, printers, and presentation technology.
Help maintain digital files, shared drives, and online systems.
Assist with website, database, or software updates as needed.
Learn and utilize department software systems and technology tools effectively.
Collaborate professionally with students, faculty, staff, and external contacts to support departmental initiatives and daily operations.
Complete additional duties and special projects as assigned.