CES Training Coordinator (90163)

HomeFirst•Santa Rosa, CA

About The Position

HomeFirst is hiring a full-time, exempt CES Training Coordinator in Santa Rosa, Sonoma County. The position oversees training activities related to Coordinated Entry requirements and provides broader education and technical assistance to providers. Working in partnership with the Coordinated Entry Director, the coordinator identifies training needs, develops training modules responsive to those needs and relevant regulations, and facilitates sessions. The role maintains a regular training calendar intended to improve system performance and partner engagement. The coordinator collaborates with staff, housing providers, access sites, training organizations, and subject matter experts. They develop and update training materials, arrange and facilitate in-person and virtual trainings, track new system staff’s required training status, and communicate updates to partners. Trainings must comply with HUD, Continuum of Care, and contract requirements and reflect HomeFirst’s values. The position also attends meetings, represents the agency at public speaking events as requested, pursues learning and skill development, and performs other assigned duties.

Requirements

At least 2 years of experience in human services.
Demonstrated experience providing trainings or education, with excellent presentation and communication skills.
Knowledge of homelessness and/or housing services.
Proficiency in Microsoft Word and Outlook, and basic use of Excel.
Valid California driver’s license and insurance, and reliable transportation for use on the job.
Ability to perform sedentary work; lift up to 30 pounds occasionally; use a keyboard and read computer screens for extended periods; and stand or sit for extended periods, kneel, reach, and bend as duties require.

Nice To Haves

Bachelor of Arts in Social Work (BASW) or a related human services degree; preferred but not required.
Bilingual Spanish and bicultural; preferred but not required.
People with lived experience are encouraged to apply.

Responsibilities

Partner with the Coordinated Entry Director to develop required training programs for staff operating within CES.
Develop technical assistance training for access sites and housing providers on topics such as harm reduction, conflict mediation and de-escalation, domestic violence survivor services, safety planning, trauma-informed care, housing mediation, fair housing rights, and strengths-based assessment.
Identify ongoing training and technical assistance needs among housing providers and access sites in collaboration with the Director and CES staff, and develop trainings in response.
Research appropriate trainings that support effective CES operations and engage system partners.
Create and manage a reliable schedule for required and optional trainings.
Establish partnerships with internal and external training entities and subject matter experts.
Facilitate in-person and virtual trainings and find external instructors when needed.
Track new system staff’s completion status for required CES trainings and communicate it to system partners and the Coordinated Entry Manager.
Update and maintain training materials and develop ongoing communications and updates.
Ensure trainings comply with HUD, CoC, and contract requirements and reflect agency values.
Achieve identified system and position deliverables and meet task deadlines.
Attend job-related, staff, and agency-wide meetings.
Represent the agency at public speaking events as requested.
Participate in learning and skill maintenance or development, including internal and external training and workshops.
Assist with other assigned duties.

Benefits

100% employer-paid medical, dental, and vision coverage.
Additional wellness options, including chiropractic care and mental health support.
Pet insurance.
Employee Assistance Program.
401(k) retirement plan with generous matching.
Life and disability insurance.
Flexible spending accounts.
Commuter benefits.
Workers’ compensation.
12 holidays.
Sick leave.
Paid time off starting at 15 days annually and increasing with tenure.
Four hours of annual civic engagement leave for volunteering.