Certified Veterinary Technician

WellHaven Pet Health•Phoenix, AZ
•Onsite

About The Position

The Certified Veterinary Technician is a vital member of the veterinary team, supporting veterinarians in delivering high standards of veterinary medicine, educating clients, and providing compassionate patient care. The role is performed onsite at a WellHaven hospital or an approved offsite event location; remote work is not available. The hospital environment may involve limited space, pet-waste odors, and noise such as barking. Schedules may include shifts of 10 or more hours, Saturdays, evenings, and holidays. The technician may be exposed to animals that bite or scratch, biological hazards, anesthesia-medication odors, radiation near an X-ray machine, and prescription medications, including controlled substances. The position requires lifting more than 50 pounds and standing, walking, stooping, kneeling, crouching, and climbing, as well as manual dexterity and visual abilities needed to use a keyboard, operate equipment, and read information.

Requirements

  • Valid certification, registration, or license as a CVT, RVT, or LVT, as applicable to the state; must maintain it.
  • At least 1 year of veterinary hospital experience.
  • High school diploma or equivalent.
  • Ability to handle and restrain dogs, cats, and exotic animals.
  • Experience providing basic animal care, including feeding, bathing, grooming, and monitoring animals for distress or illness.
  • Knowledge of and experience with veterinary procedures such as surgery, dentistry, radiology, laboratory diagnostics, and anesthesia management.
  • Familiarity with veterinary terminology and abbreviations used in patient records and communication.
  • Understanding of veterinary medications, dosage calculations, drug interactions, and administration methods.
  • Ability to work independently and exercise good judgment; multitask; maintain accuracy despite interruptions; set priorities; and remain calm and resilient in a fast-paced environment.
  • Ability to take initiative, learn new computer software systems such as EMR and scheduling software, and remain accountable.
  • Strong customer-service focus and ability to adapt to client needs.
  • Excellent communication and organizational skills, including the ability to manage emotional situations with empathy, compassion, and approachability.
  • Ability to lift more than 50 pounds and to stand, walk, stoop, kneel, crouch, and climb.
  • Manual dexterity, hand-eye coordination, and visual acuity for keyboard use, equipment operation, and reading; required vision includes close, distance, color, peripheral, depth perception, and ability to adjust focus.

Nice To Haves

  • Associate degree.

Responsibilities

  • Assist with examination, treatment, and monitoring of animals under veterinarian supervision.
  • Administer prescribed medications, vaccines, and treatments.
  • Monitor vital signs, collect samples, and perform diagnostic tests; prepare and analyze blood, urine, and fecal samples; operate and maintain laboratory equipment; and accurately record findings.
  • Prepare surgical suites, instruments, and patients; assist during procedures by supplying equipment and medications, monitoring anesthesia, and providing post-operative care.
  • Educate clients about Wellness Plans, animal care, nutrition, medication administration, and disease prevention.
  • Maintain thorough and accurate patient medical charts and meet hospital quality-control standards.
  • Maintain hospital equipment and assist with supplies, inventory tracking, and restocking.
  • Collaborate with team members to support hospital workflow, efficiency, success, and performance.
  • Perform select reception duties, including triaging phone calls, scheduling appointments, and facilitating patient intake and discharge.
  • Provide professional, efficient, and exceptional customer service; communicate effectively with clients and the veterinary team; adapt to client needs; and resolve complaints as appropriate.
  • Follow OSHA standards and company policies.
  • Keep veterinary knowledge and skills current through professional development and continuing education to maintain certification.
  • Perform other job duties as assigned.

Benefits

  • Competitive pay and an excellent benefits package; details are provided on the company benefits webpage.
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