Certified Recovery Support Specialist-Orland Park

Trinity Services•Orland Park, IL

About The Position

The Certified Recovery Support Specialist (CRSS) supports individuals experiencing mental health crises by drawing on lived experience with mental health or substance use recovery. The role provides peer-based support, helps individuals create personalized recovery plans, and models self-care and coping strategies. It is community-focused, with an emphasis on outreach, connecting participants to resources, and empowering them to pursue recovery and wellness goals. The position is located in Orland Park, Illinois. Hours are Monday through Friday, with first, second, and third shifts available; schedules include rotating weekends and holidays. First shift is 7:30 a.m.–4:00 p.m., second shift is 2:30 p.m.–11:00 p.m., and third shift is 10:00 p.m.–8:30 a.m. Pay is $47,500–$58,000, commensurate with experience. Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

Requirements

Lived experience as a consumer of mental health or substance use services.
High school diploma or GED.
CRSS certification, or willingness to obtain it; the posting also states that completion of the CRSS program and a state CRSS certificate are required.
WRAP (Wellness Recovery Action Plan) certification or willingness to complete training.
Valid driver’s license and current automobile liability insurance, including uninsured motorist coverage.
Ability to pass all pre-employment background checks.
Strong empathy, active listening, and communication skills, with the ability to build trust and rapport.
Ability to engage and support people from diverse backgrounds and with complex needs.
Knowledge of community resources and services related to mental health, substance use, and recovery.
Comfort using technology to document, communicate with team members, and access resources.
Ability to remain calm and supportive in high-stress or crisis situations.
Ability to maintain professional boundaries while using a peer-centered approach.
Nonjudgmental mindset and commitment to promoting hope, recovery, and empowerment.
Ability to work independently and collaboratively in a team environment.
Ability to navigate computer systems and use Microsoft Office and Adobe.
Ability to operate a motor vehicle.
Manual dexterity to use computers, phones, tablets, and other business equipment.
Physical ability to adjust or set up equipment, potentially involving bending, kneeling, reaching, lifting, or using a stepstool.

Nice To Haves

Additional education beyond a high school diploma or GED.
Prior experience working with developmentally disabled adults and/or children.
Teaching experience and/or experience facilitating peer groups.

Responsibilities

Provide compassionate peer support to individuals experiencing mental health crises.
Respond to crisis calls with a partner and work as a team.
Occasionally work alongside law enforcement and other community agencies.
Collaborate with individuals to develop personalized recovery plans that ensure safety and comfort.
Teach and model problem-solving techniques, methods for identifying and countering negative self-talk, and approaches to overcoming fears.
Help participants identify personal strengths, recovery goals, wellness objectives, and barriers, and determine appropriate interventions.
Model recovery through effective coping techniques, self-help strategies, and self-care practices.
Participate in relevant trainings, seminars, and meetings to improve peer support practices.
Collaborate with interdisciplinary teams to assess and respond to high-risk indicators.
Conduct outreach and help participants connect with community-based resources and services.
Provide follow-up support to promote continuity of care and engagement with services.
Complete necessary documentation.