Certified Recovery Support Specialist-Orland Park

Trinity Services Inc.•Orland Park, IL

2d•$47,500 - $58,000•Onsite

About The Position

The Certified Recovery Support Specialist (CRSS) supports individuals experiencing mental health crises by drawing on lived experience with mental health or substance use recovery. The role provides peer-based support, facilitates individualized recovery planning, and models self-care and coping strategies. It is community-focused, with an emphasis on outreach, resource navigation, and empowering individuals to achieve recovery and wellness goals. The position is located in Orland Park, Illinois. Monday-through-Friday schedules are available across three shifts: 7:30 a.m.–4:00 p.m., 2:30 p.m.–11:00 p.m., or 10:00 p.m.–8:30 a.m. Weekend and holiday rotation is required. Pay is $47,500–$58,000, commensurate with experience.

Requirements

Lived experience as a consumer of mental health or substance use services.
GED or high school diploma.
Completed CRSS program and state-issued CRSS certificate.
CRSS certification or willingness to obtain it.
WRAP certification or willingness to complete training.
Valid driver’s license and current automobile liability insurance, including uninsured motorist coverage.
Ability to pass all pre-employment background checks.
Strong empathy, active listening, and communication skills, with an ability to build trust and rapport.
Ability to engage and support individuals with diverse backgrounds and complex needs.
Skill in facilitating group discussions and peer-led recovery or support groups.
Knowledge of community resources and services related to mental health, substance use, and recovery.
Comfort using technology to complete documentation, communicate with team members, and access resources.
Ability to remain calm and supportive in high-stress or crisis situations.
Ability to uphold professional boundaries while maintaining a peer-centered approach.
Non-judgmental mindset and commitment to promoting hope, recovery, and empowerment.
Public speaking and advocacy skills to promote recovery-oriented services and education.
Ability to work independently and collaboratively in a team environment.
Ability to navigate computer systems and use Microsoft Office and Adobe.
Ability to operate a motor vehicle.
Manual dexterity for using computers, phones, tablets, and other business equipment.
Physical ability to adjust or set up equipment, potentially involving bending, kneeling, reaching, lifting, or using a stepstool.

Nice To Haves

Additional education.
Prior experience working with developmentally disabled adults and/or children.
Teaching experience and/or experience facilitating peer groups.

Responsibilities

Provide compassionate peer support to individuals in mental health crisis situations.
Respond to crisis calls with a partner and work as a team.
Occasionally work alongside law enforcement and other community agencies.
Collaborate with individuals to develop personalized recovery plans that ensure safety and comfort.
Teach and model problem-solving techniques, methods for identifying and combating negative self-talk, and approaches to overcoming fears.
Help participants identify personal strengths, recovery goals, wellness objectives, and barriers, and determine appropriate interventions.
Model recovery through effective coping techniques, self-help strategies, and self-care practices.
Participate in relevant trainings, seminars, and meetings to improve peer support practices.
Collaborate with interdisciplinary teams to assess and respond to high-risk indicators.
Conduct outreach and help participants connect with community-based resources and services.
Provide follow-up support to promote continuity of care and engagement with services.
Complete necessary documentation.