Certified Phlebotomy Technician Lab Assistant II

Sutter Health•Fremont, CA

About The Position

The Certified Phlebotomy Technician Lab Assistant II collects blood specimens and receives, handles, and processes specimens for laboratory testing. The role interacts with patients of diverse ages and backgrounds, registers patients and/or enters test orders, and assigns specimens to the appropriate pre-analytic and analytic workflows. It also performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. The position completes quality-related documentation, maintains a clean, stocked, and safe work area, monitors pending work, and escalates priority assignments. It operates basic pre-analytic laboratory equipment and follows applicable regulations, codes, policies, and procedures to protect patient privacy and safety and support optimal patient care. Duties may change as circumstances require.

Requirements

High school diploma or GED.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) licensure/certification.
One year of recent relevant experience.
Knowledge of standard principles, processes, procedures, and equipment for ordering laboratory tests, collecting blood specimens, interacting compassionately and effectively with patients, and handling and processing biological specimens.
Ability to perform duties accurately, precisely, and reliably and organize and prioritize tasks within expected timeframes.
Ability to interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Ability to follow standard practices, processes, and procedures in sequence and to understand applicable privacy and safety requirements.
Critical-thinking and decision-making skills, including recognizing and appropriately escalating complex or unusual problems, deviations, occurrences, and outcomes.
Effective verbal and written communication skills and ability to work collaboratively.

Responsibilities

Collect blood specimens.
Receive, sort, accession, handle, and process specimens for laboratory testing, assigning them to appropriate workflows.
Complete computerized patient registration and/or test-order entry and related specimen collection, receiving, and processing tasks.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work, maintain a clean, stocked, and safe work area, monitor pending work, and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Respond appropriately to fluctuating volume, unexpected situations or equipment and information-system failures, shift hand-offs, STAT orders, specimen-integrity issues, and priority assignments.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety.
Communicate current, factual, and relevant work information and collaborate with others.