Certified Phlebotomy Technician Lab Assistant II

Sutter Health•San Jose, CA

2d•$35 - $48

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. The listed accountabilities, requirements, and qualifications describe the current job but are not exhaustive. Management may revise the job description or assign other tasks when circumstances change. Modifications for union-represented positions are subject to CBA guidelines.

Requirements

High school diploma or GED provided before the start date.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) provided before the start date.
Knowledge and practice of principles, processes, procedures, and equipment related to laboratory test ordering, blood specimen collection, patient interaction, and handling and processing biological specimens.
Ability to accurately, precisely, and reliably perform job duties and assigned tasks.
Ability to organize and prioritize duties to complete work within expected timeframes.
Ability to respond appropriately to fluctuations in volume, equipment or information-system failures, shift hand-offs, STAT test orders, specimen integrity issues, and pending or priority work.
Ability to follow standard practices, processes, and procedures in sequence and knowledge of applicable regulations, codes, policies, and procedures related to patient privacy and safety.
Critical-thinking and decision-making skills, including the ability to recognize and appropriately escalate complex or unusual problems, deviations, occurrences, and outcomes.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, handle, sort, accession, and process specimens for laboratory testing, assigning them to the appropriate workflow.
Complete computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work and maintain a clean, stocked, and safe work area.
Monitor pending work and priority assignments, and escalate priority work or unusual issues as appropriate.
Operate and/or use basic pre-analytic laboratory equipment.
Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
Interact compassionately and effectively with patients of diverse ages and backgrounds.
Respond appropriately to workflow fluctuations, unexpected situations, shift hand-offs, STAT orders, and specimen integrity issues.