Certified Phlebotomy Technician Lab Assistant II

Sutter Health•San Jose, CA

2d•$35 - $48

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing and/or retrieving specimens. Completes quality-related tasks, including documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and deliver optimal patient care. The listed accountabilities, requirements, and qualifications are not exhaustive. Management may revise the job description or require other tasks when circumstances change. Modifications for union-represented positions are subject to CBA guidelines.

Requirements

High school diploma or GED provided before the start date.
A Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) credential provided before the start date.
Knowledge of principles, processes, procedures, and equipment related to laboratory test ordering, blood specimen collection, patient interaction, and handling and processing biological specimens.
Ability to accurately, precisely, and reliably perform job duties and assigned tasks.
Ability to organize and prioritize duties and complete tasks within expected timeframes.
Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Ability to respond appropriately to workflow fluctuations, unexpected situations or problems such as equipment or information-systems failure, shift hand-offs, STAT orders, specimen integrity issues, and pending logs or priority assignments.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable local, state, and federal regulations, codes, policies, and procedures intended to ensure patient privacy and safety.
Critical-thinking and decision-making ability, including recognizing and appropriately escalating complex or unusual deviations, problems, occurrences, and outcomes.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, sort, accession, handle, and process specimens for laboratory testing, assigning specimens to appropriate pre-analytic and analytic workflows.
Complete computerized patient registration and/or test order entry and tasks related to specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work; maintain a clean, stocked, and safe work area; monitor pending work; and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Follow local, state, and federal regulations, codes, policies, and procedures concerning patient privacy and safety.
Organize and prioritize work and respond to fluctuating volume, unexpected issues, shift hand-offs, STAT orders, specimen integrity issues, and pending-work reviews.