Certified Phlebotomy Technician Lab Assistant II

Sutter Health•Pleasanton, CA

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. The listed accountabilities, requirements, and qualifications are not exhaustive. Management may revise the job description or require other tasks as circumstances change. Modifications for union-represented positions are subject to CBA guidelines.

Requirements

High school diploma or GED provided prior to start date.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) credential provided prior to start date.
Knowledge of principles, processes, procedures, and equipment related to laboratory test ordering, blood specimen collection, patient interaction, and handling and processing biological specimens.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize work for completion within expected timeframes.
Ability to interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable local, state, and federal regulations, codes, policies, and procedures related to patient privacy and safety.
Critical-thinking and decision-making skills, including the ability to apply knowledge and appropriately escalate complex or unusual issues.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, sort, accession, handle, and process specimens for laboratory testing, assigning them to appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work; maintain a clean, stocked, and safe work area; monitor pending work; and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Adhere to applicable regulations, codes, policies, and procedures to ensure patient privacy and safety.
Respond appropriately to fluctuating workload, unexpected situations or problems, shift hand-offs, STAT test orders, specimen integrity issues, pending logs, and priority assignments.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.
Communicate current, factual, and relevant work information in a collaborative setting.