Certified Phlebotomy Technician Lab Assistant II

Sutter Health•Fremont, CA

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to appropriate pre-analytic and analytic workflows. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. The listed accountabilities, requirements, and qualifications describe the current job but are not exhaustive. Management may revise the job description or require other tasks when circumstances change. Modifications for union-represented positions are subject to collective bargaining agreement guidelines.

Requirements

High school diploma or GED.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) certification and licensure.
One year of recent relevant experience.
Knowledge of standard principles, processes, procedures, and equipment related to ordering laboratory tests, collecting blood specimens, interacting with patients, and handling and processing biological specimens for analysis.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize duties and assigned tasks for completion within expected timeframes.
Ability to respond appropriately to workflow fluctuations, unexpected situations, equipment or information-system failures, shift hand-offs, STAT test orders, specimen integrity issues, pending logs, and priority assignments.
Ability to follow standard practices, processes, and procedures in sequence, and knowledge of applicable regulations, codes, policies, and procedures concerning patient privacy and safety.
Critical-thinking and decision-making skills, including the ability to recognize and escalate complex or unusual issues.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, sort, accession, handle, and process specimens for laboratory testing, assigning them to appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work, maintain a clean, stocked, and safe work area, monitor pending work, and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Adhere to applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
Organize and prioritize assigned duties to complete them within expected timeframes.
Respond appropriately to changing workload, unexpected situations or equipment/information-system failures, shift hand-offs, STAT orders, specimen integrity issues, pending logs, and priority assignments.
Follow standard practices, processes, and procedures in sequence.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.
Communicate current, factual, and relevant work information in a collaborative setting.
Interact compassionately and effectively with patients of diverse ages and backgrounds.