About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflows. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing and/or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. The listed accountabilities, requirements, and qualifications are not exhaustive. Management reserves the right to revise the job description or require other tasks when circumstances change. Modifications for union-represented positions are subject to CBA guidelines. This is a non-exempt, short-hour position with 19 weekly hours. The schedule is a day shift, six hours per day, Monday through Friday, with rotating weekend requirements. The role is based at PAMF-Palo Alto Medical Foundation ALD. Pay is $34.55 to $48.36 per hour; the range is based on the position’s primary work location, and candidates working elsewhere may have a different range. Starting salary considers factors including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Eligible positions include a comprehensive benefits package.

Requirements

  • High school diploma or GED.
  • Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) certification and licensure.
  • One year of recent relevant experience.
  • Knowledge of standard principles, processes, procedures, and equipment related to ordering laboratory tests, collecting blood specimens, interacting compassionately and effectively with patients, and handling and processing biological specimens.
  • Ability to perform job duties and assigned tasks accurately, precisely, and reliably.
  • Ability to organize and prioritize duties and tasks for completion within expected timeframes.
  • Ability to interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
  • Ability to follow standard practices, processes, and procedures in sequence.
  • Knowledge of applicable local, state, and federal regulations, codes, policies, and procedures regarding patient privacy and safety.
  • Critical-thinking and decision-making skills.
  • Effective verbal and written communication skills.
  • Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

  • Collect blood specimens.
  • Receive, handle, and process specimens for laboratory testing.
  • Interact with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
  • Receive, sort, and accession specimens and assign them to appropriate pre-analytic and analytic workflows.
  • Complete computerized patient registration and/or test order entry, specimen collection, receiving, and processing tasks.
  • Perform basic post-analytic tasks, including distributing reports and storing and/or retrieving specimens.
  • Document work; maintain a clean, stocked, and safe work area; monitor pending work; and escalate priority work.
  • Operate and/or use basic pre-analytic laboratory equipment.
  • Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
  • Organize and prioritize assigned work for completion within expected timeframes.
  • Respond appropriately to fluctuations in volume, unexpected situations or problems, shift hand-offs, STAT test orders, specimen integrity issues, pending logs, and priority assignments.
  • Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and unexpected outcomes.
  • Communicate current, factual, and relevant work information in a collaborative setting.

Benefits

  • Eligible positions include a comprehensive benefits package.
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