About The Position

Under general supervision, the Certified Pharmacy Technician assists pharmacists in processing medication orders by selecting, assembling, and preparing medications for dispensing in inpatient and/or outpatient pharmacy services. The role may involve a variety of pharmacy activities and requires practice in accordance with applicable state Board of Pharmacy rules and regulations. Responsibilities may include processing prescriptions, entering and retrieving information in electronic health records or prescription-processing systems, handling medication billing charges and credits, preparing labels, managing medication inventory, and preparing medications for pharmacist dispensing. Depending on the service area and applicable regulations, the technician may perform non-sterile or sterile compounding, stock automated dispensing cabinets and other medication supplies, transport medications to off-site locations, and operate dispensing technology such as robotics. The technician may help educate and precept new technicians and pharmacy students, participate in performance-improvement activities, assist with insurance claims and prescription sales in outpatient settings, and perform diagnostic laboratory testing as permitted. The role also includes maintaining a clean and safe work environment and providing care appropriate to the ages of patients served, from neonates through older adults. The position is full-time, scheduled for 32 hours per week, with all shifts and rotating weekends and holidays. Working conditions may include periods of high stress and fluctuating workloads, high noise levels, bright lights, limited exposure to hazardous substances or body fluids, and frequent interruptions. Universal precautions and personal protective equipment are required.

Requirements

  • ExCPT certification from the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with the State Board of Pharmacy.
  • High school diploma or GED.
  • Knowledge and skills necessary to provide care appropriate to the age groups served on the assigned unit.
  • Skills in electronic medical records, medication stocking, mathematical proficiency, point-of-sale equipment, prescription processing and dispensing, robotic dispensing systems, prioritization, performance improvement, medication packaging, insurance claim processing, compounding, attention to detail, customer service, problem solving, active listening, verbal and written communication, professional judgment, diagnostic testing, and medication transport.
  • Ability to exercise universal precautions, use personal protective equipment, and follow infection-control policies.

Nice To Haves

  • Completion of an ASHP/ACPE pharmacy technician training program, pharmacy technician training through the Armed Forces or Veterans Affairs, or a state department-approved career technical high school program.
  • Previous experience in retail, ambulatory, outpatient, hospital, acute care, or home-infusion pharmacy.

Responsibilities

  • Assist pharmacists in preparing medications for inpatient and/or outpatient patients.
  • Accept written, faxed, and electronic prescription orders, and accept verbal orders for non-controlled drugs when authorized by state law and the responsible pharmacist.
  • Enter and retrieve information in electronic health records and prescription-processing systems.
  • Process accurate medication-order charges and credits for patient billing.
  • Prepare and affix labels; stock, retrieve, count, and pour medications for dispensing by a pharmacist.
  • Perform non-sterile drug compounding in accordance with applicable United States Pharmacopeia guidelines.
  • Stock automated drug dispensing cabinets, floor stock, and crash carts.
  • Transport medications by vehicle to off-site locations.
  • Operate drug-dispensing technology, including robotics.
  • When permitted by applicable law and regulations, accept verbal refill authorizations for eligible non-controlled dangerous drugs, clarify prescriptions when no professional judgment is needed, and send or receive copies of non-controlled prescriptions.
  • Check associate technician work before dispensing, when permitted.
  • Assist with education and precepting of new pharmacy technicians and pharmacy students.
  • Participate in performance-improvement activities.
  • In outpatient settings, package and sell prescription drugs to patients or their representatives and assist with insurance claim processing.
  • Perform diagnostic laboratory testing as permitted by state laws and guidelines.
  • In inpatient or home-infusion settings, perform sterile drug compounding in accordance with United States Pharmacopeia guidelines and infection-control procedures.
  • Help maintain a clean and safe work environment and follow applicable State Board of Pharmacy rules and regulations.
  • Use universal precautions and personal protective equipment and follow infection-control policies.
  • Provide care appropriate to the ages of patients served, from neonates through geriatrics.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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