About The Position

Under general supervision, the Certified Pharmacy Technician assists pharmacists with processing medication orders by selecting, assembling, and preparing medications for dispensing in inpatient and/or outpatient pharmacy service areas. Responsibilities may vary across pharmacy activities and are performed in accordance with applicable state pharmacy laws and regulations. The role may include processing prescription orders, maintaining medication inventory, operating dispensing technology, supporting billing, and assisting with the training of pharmacy staff. Depending on the service area, duties may include outpatient prescription packaging and sales, insurance claim processing, diagnostic laboratory testing, and sterile compounding for inpatient or home infusion services. The technician also helps maintain a clean and safe work environment and must follow infection-control procedures and use universal precautions and personal protective equipment. The position serves patients ranging from neonates through geriatrics. High-stress periods, fluctuating workloads, noise, bright lights, limited exposure to hazardous substances or body fluids, and frequent interruptions may occur.

Requirements

  • ExCPT certification from the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification, and registration with the State Board of Pharmacy.
  • High school diploma or GED.
  • Knowledge and skills necessary to provide care appropriate to the ages of patients served, including neonates, infants, children, adolescents, adults, and geriatric patients.
  • Skills in electronic medical records, medication stocking, mathematics, point-of-sale equipment, prescription processing and dispensing, robotic dispensing systems, prioritization, performance improvement, medication packaging, insurance claim processing, compounding, attention to detail, customer service, problem-solving, active listening, verbal and written communication, professional judgment, diagnostic testing, and medication transport.
  • Ability to exercise universal precautions, use personal protective equipment and devices, and learn and follow infection-control policies.

Nice To Haves

  • Completion of an ASHP/ACPE technician training program, pharmacy technician training through the Armed Forces or Veterans Affairs, or a state department-approved career technical high school program.
  • Previous experience in retail, ambulatory, outpatient, hospital, acute care, or home infusion pharmacy.

Responsibilities

  • Assist pharmacists in preparing medications for patients in inpatient and/or outpatient service areas.
  • Accept written, faxed, or electronic prescription orders and, when authorized by state law and the responsible pharmacist, accept verbal orders for non-controlled drugs.
  • Enter information into and retrieve information from an electronic health record or prescription-processing system.
  • Process accurate medication-order charges and credits for patient billing.
  • Prepare and affix labels; stock and retrieve prescription drugs; and count and pour drugs into containers before pharmacist dispensing.
  • Perform non-sterile drug compounding in accordance with applicable United States Pharmacopeia guidelines.
  • Stock automated drug dispensing cabinets, floor stock, and crash carts.
  • Transport medications by vehicle to off-site locations.
  • Operate drug-dispensing technology, including robotics.
  • Where permitted by state law and regulations, accept verbal refill authorizations for eligible non-controlled dangerous drugs, clarify prescriptions when no professional judgment is needed, and send or receive copies of non-controlled prescriptions.
  • Check associate technician work before dispensing.
  • Assist in educating and precepting new pharmacy technicians and pharmacy students, and participate in performance-improvement activities.
  • For outpatient services, package and sell prescription drugs to patients or their representatives and assist with insurance claim processing.
  • Perform diagnostic laboratory testing as defined by state laws and guidelines.
  • For inpatient or home infusion services, perform sterile drug compounding in accordance with United States Pharmacopeia guidelines and infection-control procedures.
  • Help maintain a clean and safe work environment and comply with applicable State Board of Pharmacy rules and regulations.
  • Provide care appropriate to the ages of patients served, from neonates through older adults.
  • Use universal precautions and required personal protective equipment and follow infection-control policies.

Benefits

  • Competitive pay and incentives.
  • Referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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