About The Position

Under general supervision, the Certified Pharmacy Technician assists pharmacists with processing medication orders by selecting, assembling, and preparing medications for dispensing in inpatient and/or outpatient pharmacy services. Responsibilities may vary across pharmacy activities and must comply with applicable State Board of Pharmacy rules and regulations. Technicians may practice within the scope allowed by their state licensing board. The role may involve serving patients of all ages, from neonates through geriatrics. Working conditions may include periods of high stress and fluctuating workloads, high noise levels, bright lights, limited exposure to hazardous substances or body fluids, and frequent interruptions. Universal precautions and personal protective equipment are required, along with adherence to infection-control policies.

Requirements

  • ExCPT certification from the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with the State Board of Pharmacy.
  • High school diploma or GED.
  • Demonstrated knowledge and skills to provide care appropriate to the ages of patients served, from neonates through geriatrics.

Nice To Haves

  • Completion of an ASHP/ACPE pharmacy technician training program, pharmacy technician training through the Armed Forces or Veterans Affairs, or a state department-approved career technical high school program.
  • Previous experience in retail, ambulatory, outpatient, hospital, acute care, or home-infusion pharmacy.
  • Skills in electronic medical records, medication stocking, mathematics, point-of-sale equipment, prescription processing and dispensing, robotic dispensing systems, prioritization, performance improvement, medication packaging, insurance claims, compounding, attention to detail, customer service, problem solving, active listening, verbal and written communication, professional judgment, diagnostic testing, and medication transport.

Responsibilities

  • Assist pharmacists with preparing medications for patients in inpatient and/or outpatient service areas.
  • Accept written, faxed, and electronic prescription orders, and accept verbal orders for non-controlled drugs when permitted by state law and authorized by the responsible pharmacist.
  • Enter information into and retrieve information from electronic health records or prescription-processing computer systems.
  • Process accurate medication-order charges and credits for patient billing.
  • Prepare and affix labels; stock and retrieve prescription drugs; count and pour drugs into containers before pharmacist dispensing; and perform non-sterile compounding as defined by United States Pharmacopeia guidelines.
  • Stock automated drug-dispensing cabinets, floor stock, and crash carts, and transport medications by vehicle to off-site locations.
  • Operate drug-dispensing technology, including robotics.
  • When permitted by state law and regulations, accept verbal refill authorizations for eligible non-controlled dangerous drugs, clarify prescriptions when no professional judgment is required, and send or receive copies of non-controlled prescriptions.
  • Check associate technician work before dispensing, where permitted.
  • Assist with education and precepting of new pharmacy technicians and pharmacy students, and participate in performance-improvement activities.
  • In outpatient settings, package and sell prescription drugs to patients or their representatives, assist with insurance claims, and perform diagnostic laboratory testing as defined by state laws and guidelines.
  • In inpatient or home-infusion settings, perform sterile compounding in accordance with United States Pharmacopeia guidelines and infection-control procedures.
  • Help maintain a clean and safe work environment and perform other job-related duties as required.
  • Exercise universal precautions, use personal protective equipment and devices, and follow infection-control policies.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options, life insurance, mental health resources, and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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