Certified Pharmacy Technician - Sign On Bonus Available

Walgreens • Clive, IA

4d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and supports other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist and coach pharmacy technicians in pharmacy-system operations and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and relationships with the local medical community.

The technician assists with prescription entry and filling, customer service, cash handling, claims processing, inventory tasks, and maintaining a clean and orderly pharmacy area. The role requires compliance with applicable laws, company policies, dispensing practices, and quality procedures. Training and continuing education are part of the position, including earning and maintaining PTCB certification through the designated program and/or required state certification or registration.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise obtained.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-management and Quality Improvement Program procedures.
• Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Assist customers with locating over-the-counter products and resolve customer issues and questions.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for overages, shortages, order errors, or damaged prescription drugs.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinating clinical services with healthcare clinics and external providers.
• Support relationships with local medical professionals and health groups through provider outreach and other assigned activities.
• Help maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend requested training, complete PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Model customer service best practices, proactively assist customers, and develop relationships with valuable customers.
• If PTCB certified, assist and coach pharmacy technicians and cashiers in pharmacy-system and pharmacy-register operations.

Benefits

• Sign-on bonus available; eligibility and details are not specified.
• Benefits information is available at jobs.walgreens.com/benefits; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed