Pharmacy Manager - Sign-On Bonus Available

Walgreens•Mount Pleasant, SC

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting to patients on medication use and drug interactions, and offers preventive and clinical healthcare services such as immunizations and diagnostic testing. The role ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with applicable regulations and company policies. The Pharmacy Manager oversees pharmacy workflow, financial performance, inventory, patient experience, and staff performance and development. The position leads patient service and pharmacy operations, including medication counseling, prescription review and dispensing, controlled-substance compliance, insurance claim resolution, clinical services, documentation, and maintenance of the pharmacy department. It also manages staff hiring, performance, training, employee relations, and professional development, while working with the Store Manager and local healthcare community to support business growth and expand health and wellness awareness.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements take precedence where applicable.
Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
For internal candidates: at least 6 months of pharmacy experience with Walgreen Co.
For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.
For internal candidates, an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

Engage patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Anticipate patient needs and promote Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist duties, including compounding, drug therapy reviews, medication management, prescription review, interpretation, verification, and dispensing.
Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements, including applicable controlled-substance laws.
Establish efficient pharmacy workflows; oversee scheduling, role assignments, activity coordination, and team suggestions; manage pharmacy opening, closing, and shift changes.
Collaborate with the Store Manager to develop strategic business opportunities and support pharmacy productivity.
Maintain knowledge of pharmacy information systems and support staff and patients with pharmacy technology.
Ensure insurance claims are processed accurately; resolve issues with insurers and medical providers and participate in third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
Partner with centralized support for patient registration and exception resolution; conduct virtual product reviews according to company procedures in virtual environments.
Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout to keep the department functional, presentable, and efficient.
Prepare and submit records, reports, and other required documentation under state and federal laws.
Collaborate with the Store Manager on hiring, discipline, and termination; promote teamwork, set expectations and goals, and address employee relations concerns.
Oversee staff training and performance reviews, recognize improvements, identify high-potential team members, and support career progression and employee welfare.
Maintain required licenses, credentials, and certifications; complete required continuing education and company training; pursue professional development and maintain current pharmacy and healthcare knowledge.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
Analyze pharmacy financial, customer-service, and inventory performance; manage asset protection and inventory; identify trends and opportunities for improvement.
Build relationships with local healthcare providers, promote the pharmacy in the community, and support expansion of community health and wellness awareness.