Pharmacy Manager Sign On Bonus Available

Walgreens•Forest Lake, MN

21h

About The Position

The Pharmacy Manager provides empathetic medication consulting and preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. The role ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulations and company policies. The manager oversees pharmacy workflow, financial performance, inventory, patient experience, staff engagement, training, and performance management. The Pharmacy Manager counsels patients on medication use and related concerns, performs pharmacist and clinical services, ensures compliant pharmacy operations, and coordinates staffing and workflow. The manager also analyzes business performance, manages pharmacy assets and inventory, develops relationships with local healthcare providers and the community, and collaborates with the Store Manager on staffing, business opportunities, and health and wellness initiatives.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified immunizer or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements take precedence where applicable.
Experience performing prescription dispensing activities demonstrating a strong working knowledge of applicable state and federal controlled-substance laws.
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if one is on file, and no written disciplinary actions in the last 12 months.
For internal candidates: at least 6 months of pharmacy experience with Walgreen Co.
For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if one is on file.

Responsibilities

Engage patients, address questions and concerns, and promote a positive, empathetic patient experience.
Promote awareness and use of pharmacy and healthcare services, including consultations, medication management, immunizations, diagnostic testing, and patient outcome services.
Participate in community events as requested by the Store Manager, Healthcare Supervisor, or District Manager.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when needed.
Perform pharmacist duties including compounding, drug therapy reviews, prescription verification, dispensing, and medication management.
Ensure pharmacy operations comply with applicable regulations, company policies, and standards, including Good Faith Dispensing requirements and controlled-substance laws.
Establish efficient pharmacy workflows; oversee staff scheduling, role assignments, shift changes, and pharmacy opening and closing.
Collaborate with the Store Manager to identify and develop strategic business opportunities.
Maintain knowledge of pharmacy technology and systems, support staff and patients with technology, and identify productivity improvements.
Ensure insurance claims are processed accurately; resolve issues with insurers and medical providers and participate in third-party audits.
Contact medical providers to clarify prescriptions and address questions about medications, dosages, refills, interactions, allergies, and alternatives.
Perform clinical and wellness services such as immunizations, diagnostic testing, and disease-state management.
Partner with centralized support on patient registration and issue resolution; conduct virtual product reviews according to company procedures when applicable.
Manage pharmacy maintenance, housekeeping, repairs, equipment, and layout to maintain a functional and efficient department.
Prepare and submit required pharmacy records, reports, and other documentation.
Collaborate with the Store Manager on hiring, discipline, and termination; support compliance with employment laws.
Set staff expectations and goals, promote teamwork, recognize improvements, oversee training, and conduct performance reviews.
Identify high-potential team members and work with the Store Manager on career progression; address employee relations concerns and support team morale.
Maintain required licenses and credentials, keep pharmacy knowledge current, complete required education and training, and pursue professional development.
Communicate relevant corporate health and wellness services and strategy information to pharmacy staff.
Analyze pharmacy financial, customer service, and inventory performance; oversee asset protection and inventory management and identify opportunities for improvement.
Build relationships with local healthcare providers and promote the pharmacy in the community to support business growth and health and wellness awareness.