Pharmacy Manager - Sign on Bonus Available

CVS Health • Northfield, OH

1d

About The Position

CVS Health Pharmacy Managers lead and develop a retail pharmacy team to provide exceptional patient care, promote best practices, and manage change and performance. They model compassionate care, support safe and accurate prescription fulfillment, provide patient counseling and immunizations, and ensure pharmacy operations comply with legal and regulatory requirements.

The Pharmacy Manager directly manages the pharmacy team and oversees pharmacy operations, including coaching and performance management, workflow and inventory practices, onboarding and training, scheduling, compliance, and operational reporting. The role partners with the Store Manager to maintain a pipeline of colleagues trained to work in the pharmacy and supports clinical services such as testing and prescribing where permitted. Managers are expected to remain flexible to scheduling and business needs and foster a safe, inclusive, and engaging workplace.

This full-time role is scheduled for 40 hours per week. The position requires regular and predictable attendance, including nights and weekends, and involves extended periods upright, frequent movement and handling of items, close visual work, and occasional lifting of up to 20 pounds. The typical pay range is $65.00–$85.00 per hour. The role may also be eligible for a CVS Health bonus, commission, or short-term incentive program. Eligible benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Must not be on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer service, team orientation, and ability to respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurately conveying detailed instructions.
• Ability to use mathematics to determine quantities, days’ supply, and bottle counts for prescriptions.
• Problem-solving skills for challenging patient or colleague interactions.
• Ability to lead, delegate, motivate, coach, provide feedback, and manage team performance.
• Ability to adapt to changing circumstances and take accountability.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stoop, and perform repetitive finger movements and precision tasks; and perform close visual work.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to communicate spoken information accurately and receive detailed information orally.

Nice To Haves

• Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Lead, develop, and manage the pharmacy team, setting a positive example and fostering a collaborative, safe, inclusive, and engaging work environment.
• Support safe and appropriate dispensing, patient counseling, immunization, and other practices that help manage and improve patient health.
• Oversee pharmacy staff during bench shifts; coach team members and follow up on pharmacy performance measures.
• Ensure accurate prescription fulfillment by following and directing the team to follow workflow procedures and safety guardrails.
• Promote positive patient experiences through empathy, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
• Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
• Manage pharmacy inventory according to best practices, including protecting cold-chain products.
• Onboard and train new Technicians and Pharmacists for the store and district, and track timely completion of training and licensure requirements.
• Ensure pharmacy operations comply with state Board of Pharmacy requirements and escalate issues to the Rx DL when needed.
• Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and support their required training and licensure progress.
• Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation, conduct annual reviews, and address performance gaps.
• Write or appropriately delegate and oversee the pharmacy schedule while remaining flexible to scheduling and business needs.
• Review business reporting and develop action plans addressing workflow, service, patient care, and compliance opportunities.
• Maintain clinical and technical skills through required training and continuing education, and seek opportunities to expand knowledge.
• Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, recordkeeping, privacy, security, and workplace safety.
• Delegate tasks, empower and motivate team members, provide coaching and feedback, and discipline or terminate team members as appropriate.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Sign-on bonus available.
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources supporting physical, emotional, and financial well-being, based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed