Kansas Certified Pharmacy Technician - Full Time with benefits - Cosentino's Price Chopper # 405 in Ottawa, KS 66067
About The Position
The Certified Pharmacy Technician assists customers with pharmaceutical and other wellness needs in a safe and courteous manner. The position reports to the Pharmacist in Charge and is non-exempt. The technician receives and processes prescriptions, supports customers through pickup and payment, provides appropriate medication communications, and arranges pharmacist consultations when requested. The role also includes prescription filing and preparation, inventory receiving and maintenance, record processing, and keeping the pharmacy clean and compliant with health, sanitation, and safety requirements. The technician is expected to deliver courteous customer service, resolve complaints appropriately, work effectively with customers and coworkers, meet productivity standards, and operate required equipment safely. Ongoing training and development under the Cosentino Learning Plan is required.
Requirements
- Complete ongoing training and development as listed on the Cosentino Learning Plan.
- Demonstrate the verbal and interpersonal skills needed for positive customer and peer interactions.
- Demonstrate the basic math and reading skills required for the position.
- Demonstrate the written communication skills required for the position.
- Be able to operate necessary equipment safely and competently.
- Be able to reach overhead with both arms, twist at the waist, and lift objects weighing up to 15 pounds with both hands.
- Be able to stand and walk for long periods on hard surfaces.
- Be able to occasionally lift and carry up to 15 pounds.
- Be able to bend and squat, sometimes to floor level.
Nice To Haves
- Completion of a nationally accredited Pharmacy Technician Program.
- A current Pharmacy Technician license issued by the state in which the pharmacy is located.
- A high school diploma or equivalent.
- Knowledge of MS Word, Excel, PowerPoint, retail pharmacy software, and POS systems.
- Ability to climb a ladder, possibly up to 5 feet.
Responsibilities
- Follow and implement Cosentino Customer Service Standards.
- Receive new and refill prescriptions from customers and assist them when they pick up prescriptions.
- Verify the patient's name and address when applicable, and check that the prescriber's name is legible.
- Process cash register transactions for new and refilled prescriptions.
- Provide customers with necessary communications, including instructions, side effects, and medication descriptions.
- Arrange customer consultations with the Pharmacist when requested.
- Obtain customer signatures for prescriptions received.
- Answer incoming calls and direct them to the Pharmacist when appropriate, including calls about new prescriptions, medication questions, or judgmental decisions.
- Complete and process third-party documents.
- Fill prescription books or new prescriptions and file patient profiles.
- Fill bins with prescription vials.
- Process incoming orders and verify shipped items against the pharmacy invoice.
- Check items for adequate remaining shelf life and remove outdated stock as often as directed by the Pharmacist in Charge.
- Clean pharmacy shelves and work areas and maintain the premises in a satisfactory state of cleanliness.
- Comply with and encourage compliance with health regulations, sanitation guidelines, and department and store safety procedures.
- Resolve customer complaints professionally and involve the Pharmacist in Charge when appropriate.
- Operate necessary equipment safely and competently.
- Meet or exceed productivity standards and demonstrate the verbal, interpersonal, math, reading, and written communication skills required for the role.
- Obtain requested refills from prescription files and prepare labels for new and refill prescriptions.
- Contact physician offices by fax or phone for additional refills or to resolve issues as necessary.
- Affix price stickers to ordered items and place them on stock shelves or in the refrigerator when required.
- Maintain open communication with the Pharmacist in Charge about departmental issues, concerns, or events.
- Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
