Certified Patient Care Assistant Surgical ICU

Banner Health•Phoenix, AZ

2d•Onsite

About The Position

Banner University Medical Center is seeking a Certified Patient Care Assistant to join its surgical ICU in Phoenix, Arizona. The role supports patients requiring high-acuity care and works closely with registered nurses to provide care using advanced procedures and equipment. The position provides routine patient care to promote comfort and contribute to each patient’s plan of care, collects and documents patient data, and performs unit-support functions that help the nursing department operate efficiently. This is a full-time day-shift position, 7:00 a.m.–7:30 p.m. Weekend and holiday rotation is required, and set schedules are not accommodated. A flat-rate $1-per-hour weekend shift differential applies when eligible. Licensed CNA/LNA candidates are eligible for a $3,000 sign-on bonus. The position works under supervision and is responsible for an assigned unit. It is performed in a fast-paced, sometimes stressful environment with a strong focus on customer service, interacting with facility staff, patients, families, and physicians. Banner University Medical Center Phoenix is a nationally recognized academic medical center with more than 730 licensed beds, specialty units, research activities, and a collaboration with the University of Arizona College of Medicine–Phoenix. The campus has Magnet recognition from the American Nurses Credentialing Center.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician-office setting, or prior customer-service experience.
Excellent organizational skills and effective human-relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
Employees in specified Banner behavioral-health settings serving children, and employees working for Banner Home Care AZ, must have and maintain an Arizona Fingerprint Clearance Card; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

In Arizona, Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience is preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document routine patient-care information.
Assist with transporting patient specimens.
Recognize and report changes or abnormalities in patients’ health status and responses to treatment to a licensed professional.
Communicate patient status accurately and completely to other caregivers to promote continuity of care.
Perform procedures and use equipment as delegated by a licensed professional and consistent with demonstrated competencies and state scope of practice; examples include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies and support for unit-specific procedures under the direct supervision of a licensed professional.
Perform receptionist and clerical duties and support communication and information flow within the department.
Participate in resolving customer problems or collect information and refer issues to the appropriate person.
Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms and ensure forms are labeled and accessible.
Maintain patient education materials and assist with ordering patient specimens.
May transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions and reconcile deliveries.
Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure it is accounted for and working.
Depending on assignment, assist with patient transport, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.