Certified Patient Care Assistant ICU

Banner Health•Tucson, AZ

3d•Onsite

About The Position

The Certified Patient Care Assistant provides routine patient care to promote comfort and support the overall patient plan of care. The position collects and documents patient data, performs delegated procedures within demonstrated competencies and applicable scope of practice, and carries out unit support duties that contribute to efficient nursing department operations. The role works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The position is based in the 13-bed ICU unit at Banner–University Medical Center South in Tucson, caring for critically ill patients with medical and surgical conditions such as respiratory failure, aspiration pneumonia, pulmonary embolism, strokes, and cardiac concerns. The role involves collaboration with patients, families, physicians, and staff throughout the facility. The team offers opportunities for education, process and quality improvement, and inter-professional collaboration; staff are encouraged to participate in the Shared Leadership Council. This is a full-time position with three 12-hour shifts. The posting lists a day shift, gives shift hours as “18:00AM - 6:30PM,” and notes that schedules are not set. Weekend rotations and rotating holidays (one major and one minor) are required. A $1-per-hour weekend shift differential is offered, with an 18% night-shift differential when applicable.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current Basic Life Support (BLS) certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers; Tucson new hires must meet this requirement.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective interpersonal and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a passing score of at least 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, an electroencephalographic interpretation course, or on-the-job training.
For employees in specified Banner behavioral-health settings serving children, an Arizona Fingerprint Clearance Card must be held at hire and maintained during employment, and an Arizona Criminal History Affidavit must be signed upon hire.
Employees working for Banner Home Care AZ must hold an Arizona Fingerprint Clearance Card at hire and maintain it during employment.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure.
Recent healthcare experience.
Completion of an approved unit secretary program.
Additional related education and/or experience.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, in accordance with unit and facility policies and standards of care.
Document objective data and routine patient-care information in the medical record, and assist with transportation of specimens.
Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional; communicate patient status accurately and completely to other caregivers.
Perform procedures and use equipment as delegated by a licensed professional and within demonstrated competencies and state scope of practice; examples include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
Maintain patient records with admission, transfer, and discharge information, progress notes, and consent forms; ensure reports and forms are filed or scanned, labeled, and accessible.
Maintain supplies of patient education materials and assist with ordering patient specimens.
May transcribe and process physician orders using the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions and reconcile supply orders upon delivery.
Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure equipment is accounted for and working.
Depending on assignment, assist with transporting patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
Participate in the Shared Leadership Council and contribute to team relationships, patient experience, and department and facility quality initiatives.