Certified Patient Care Assistant Medical Surgical

Banner Health•Chandler, AZ

3d•Onsite

About The Position

The Certified Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall plan of care. The position collects and documents ongoing patient data and performs unit support functions that help the nursing department operate efficiently. The role works under supervision and is responsible for an assigned unit in a fast-paced environment with a strong focus on customer service. It interacts with staff throughout the facility, patients, families, and physicians. The position is on the Medical Surgical team at Banner Ocotillo Medical Center in Chandler, Arizona. The 60-bed adult acute care service line includes telemetry and medical-surgical patients, and all rooms are telemetry-capable. The schedule is full-time, day shift, from 6:00 a.m. to 6:30 p.m., with required weekend rotations. The posting notes a $1-per-hour weekend differential and an 18% night-shift differential when applicable. Licensed CNAs/LNAs are eligible for a $3,000 sign-on bonus.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human-relations and communication skills.
Working knowledge of medical terminology, computer literacy, and keyboarding skills.
Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required. Successful completion of a unit-approved basic ECG or EEG interpretation course, or on-the-job training, is also required.

Nice To Haves

Arizona Licensed Nursing Assistant (LNA) licensure is preferred.
Recent healthcare experience is preferred.
Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience is preferred.

Responsibilities

Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements; document objective data and routine patient care, and assist with specimen transportation.
Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional, and communicate patient status accurately to other caregivers.
Perform procedures and use equipment as delegated by a licensed professional and within demonstrated competencies and state scope of practice. Examples may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies and support to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or route them to the appropriate person.
Maintain patient records, including admission, transfer, discharge, progress-note, and consent documentation; scan or file reports and forms, keep charting materials accessible, and maintain patient education materials.
Assist with ordering patient specimens and may transcribe and process physician orders in the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and track electronic equipment such as patient ID scanners and laptop computers.
Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.