About The Position

The Certified Patient Care Assistant provides routine patient care to promote comfort and contribute to the overall plan of care. The role collects and documents patient data and performs unit-support functions that contribute to the efficient operation of the nursing department. The position works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. The assistant interacts with staff throughout the facility, patients, families, and physicians. The role is based at Banner – University Medical Center Tucson in Tucson, Arizona. The position is part-time on the night shift, with two 12-hour shifts and no set schedule. Weekend rotations and rotating holidays (one major and one minor) are required. A $1-per-hour weekend shift differential and an 18% night-shift differential apply when applicable. Banner Health describes a supportive, team-oriented environment with opportunities for education, process and quality improvement, and inter-professional collaboration. Staff are encouraged to participate in the Shared Leadership Council to contribute ideas, build relationships, improve the patient experience, and work on department and facility quality initiatives. The opportunity includes the option to participate in a variety of health, financial, and security benefits.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires in Tucson.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills and effective human relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a passing score of at least 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
  • Depending on department assignment, completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training, is required.
  • For specified behavioral-health or home-care assignments, an Arizona Fingerprint Clearance Card must be held at hire and maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

  • Licensed Nursing Assistant (LNA) licensure in Arizona.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements, in accordance with policies and standards of care; document objective data and routine patient care; and assist with specimen transportation.
  • Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional, and communicate patient status accurately and completely to other caregivers.
  • Perform delegated procedures and use equipment within demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
  • Perform receptionist and clerical duties that support department operations and communication; assist with customer problems or gather information and refer issues to the appropriate person.
  • Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, and keep forms labeled and accessible.
  • Maintain supplies of patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
  • Depending on assignment, assist with patient transportation, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.

Benefits

  • Option to participate in a variety of health, financial, and security benefits.
  • $1-per-hour weekend shift differential.
  • 18% night-shift differential when applicable.
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