About The Position

The Certified Medical Surgical Patient Care Assistant provides routine patient care to promote patient comfort and contribute to the overall plan of care. The role includes ongoing patient data collection and documentation, along with unit support functions that help the nursing department operate efficiently. The position works under supervision and is responsible for an assigned unit in a fast-paced, sometimes stressful environment with a strong focus on customer service. It involves interacting with facility staff, patients, families, and physicians. The role is based at Banner - University Medical Center South in Tucson, Arizona. The position is full-time on day shift, consisting of three 12-hour shifts from 6:00 a.m. to 6:30 p.m. There are no set schedules; weekend rotations and rotating holidays are required. The posting describes opportunities for education, process and quality improvement, inter-professional collaboration, and participation in the Shared Leadership Council. Benefits include the option to participate in health, financial, and security benefit programs. A $1 per hour weekend shift differential and an 18% night shift differential when applicable are also noted.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Current BLS certification.
  • Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers; Tucson new hires must meet this requirement.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
  • Excellent organizational skills and effective human relations and communication skills.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, including accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.
  • For specified behavioral health settings serving children and Banner Home Care AZ, an Arizona Fingerprint Clearance Card is required at hire and must be maintained; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

  • Arizona Licensed Nursing Assistant (LNA) licensure.
  • Recent healthcare experience.
  • Successful completion of an approved unit secretary program.
  • Additional related education and/or experience.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, in accordance with policy and standards of care.
  • Document objective data and routine aspects of patient care, and assist with transportation of patient specimens.
  • Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional.
  • Communicate patient status accurately and completely to other caregivers to promote continuity of care.
  • Perform delegated procedures and use equipment consistent with demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
  • Perform receptionist and clerical duties that support unit operations and communication; help resolve customer problems or route them to the appropriate person.
  • Maintain complete patient records, including admission, transfer, discharge, progress note, and consent information; scan or file reports and forms, and keep charting forms labeled and accessible.
  • Maintain supplies of frequently used patient education materials and assist with ordering patient specimens.
  • May transcribe and process physician orders using the electronic medical record.
  • Maintain office, dietary, and medical supplies; complete requisitions and reconcile deliveries.
  • Monitor and track electronic equipment, including patient ID scanners and laptop computers, and ensure equipment is accounted for and working.
  • Depending on assignment, assist with patient transport, including pre-operative and immediate post-operative patients to critical care, and participate in operating room turnover.

Benefits

  • Option to participate in health, financial, and security benefits.
  • $1 per hour weekend shift differential.
  • 18% night shift differential when applicable.
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