Certified Patient Care Assistant CNA LNA Med Surg Float

Banner Health • Phoenix, AZ

20h • Onsite

About The Position

Banner Estrella Medical Center is seeking a Certified Patient Care Assistant to provide routine patient care and support the overall patient plan of care. The position is part of Med Surg Clinical Care Operations, which provides relief staffing to clinical departments and units. The assistant may float throughout the facility, including ICU, PCU, Med Surg, PACU, Medical Imaging, and the ED. The role involves patient care, documentation, unit support, and communication with staff, patients, families, and physicians. It works under supervision and is responsible for the assigned unit. The environment is fast-paced and sometimes stressful, with a strong focus on customer service.

This is a full-time day-shift position with three 12-hour shifts per week, from 6:00 a.m. to 6:30 p.m. There are no set schedules, and weekend and holiday rotations are required. A $3,000 sign-on bonus is available for certified or licensed CNAs/LNAs, subject to a 12-month commitment. Weekend shifts receive a $1/hour differential; an 18% night-shift differential applies when applicable.

Banner Estrella Medical Center is a 353-bed acute care hospital in west Phoenix. The facility is fully electronic and provides a range of health care services. The organization describes the hospital as designed to provide a soothing, healing atmosphere for patients and families.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification for Healthcare Providers; the certification must meet AHA curriculum guidelines, and the skills session must be in person.
• Current Certified Nursing Assistant (CNA) certification in the state of practice for new hires and transfers.
• Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
• Excellent organizational skills and effective human relations and communication skills.
• Working knowledge of medical terminology, computer literacy, and keyboarding skills.
• Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
• Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, electroencephalographic interpretation course, or on-the-job training.
• For employees in the specified Banner Behavioral Health, behavioral clinical settings serving children, or Banner Home Care AZ roles: an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire where specified.

Nice To Haves

• Arizona Licensed Nursing Assistant (LNA) licensure.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.
• Additional related education and/or experience.
• One year of acute care nursing assistant experience is identified as ideal.

Responsibilities

• Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
• Collect patient specimens and data, including vital signs, intake and output, and other delegated measurements, in accordance with policy and standards of care.
• Document objective data and routine patient care, and assist with transportation of patient specimens.
• Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional.
• Communicate patient status accurately and completely to other caregivers to promote continuity of care.
• Perform procedures and use equipment as delegated by a licensed professional, within demonstrated competencies and state scope of practice. Procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
• Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under the direct supervision of a licensed professional.
• Perform receptionist and clerical duties to support department operations and communication; assist with resolving customer problems or route them to the appropriate person.
• Maintain patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, and keep charting forms accessible.
• Maintain patient education materials and assist with ordering patient specimens; may transcribe and process physician orders in the electronic medical record.
• Maintain office, dietary, and medical supplies; complete requisitions, reconcile deliveries, and monitor electronic equipment such as patient ID scanners and laptop computers.
• Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.

Benefits

• Health and financial security options.
• $3,000 sign-on bonus available for certified or licensed CNAs/LNAs, with a 12-month commitment.
• $1/hour weekend shift differential.
• 18% night-shift differential when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED