Certified Patient Care Assistant PCU Unit

Banner Health•Mesa, AZ

9d•Onsite

About The Position

Banner Desert Medical Center is seeking a Patient Care Assistant to join its Progressive Care Unit (PCU). The position provides routine patient care that promotes patient comfort and contributes to the overall plan of care. It includes ongoing patient data collection and documentation, unit support functions, and work under supervision with responsibility for the assigned unit. The role is in a fast-paced, sometimes stressful environment, with a strong focus on customer service and interactions with staff, patients, families, and physicians. Days and night shifts are available; shifts are 7:00 a.m.–7:30 p.m. or 7:00 p.m.–7:30 a.m. Rotating weekend and holiday work is required. An 18% night-shift differential applies when eligible. Licensed CNA/LNA candidates are eligible for a $3,000 sign-on incentive. The position follows established policies, procedures, regulatory and accreditation requirements, and applicable professional standards. Patient care and unit responsibilities may include activities of daily living, measurements and specimen collection, documentation, delegated procedures, clerical support, record maintenance, supply management, and patient transport. Depending on assignment, the role may also support operating-room turnover.

Requirements

High school diploma, GED, or equivalent working knowledge.
Current BLS certification.
Current Certified Nursing Assistant (CNA) certification in the state of practice is required for new hires and transfers, subject to the stated Tucson-specific provisions.
Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office, or prior customer service experience.
Excellent organizational skills and effective human relations and communication skills.
Working knowledge of medical terminology.
Computer literacy and keyboarding skills.
Depending on department assignment, a passing score of at least 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
Depending on department assignment, completion of an approved basic electrocardiogram or electroencephalographic interpretation course, or on-the-job training.

Nice To Haves

Licensed Nursing Assistant (LNA) licensure in Arizona.
Recent healthcare experience.
Successful completion of an approved unit secretary program.
Additional related education and/or experience.
Previous experience as a PCA, LNA, or CNA.

Responsibilities

Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake.
Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, and document objective data and routine care.
Transport patient specimens.
Recognize and report changes or abnormalities in patient health status and responses to treatment to a licensed professional.
Communicate patient status accurately and completely to other caregivers to promote continuity of care.
Perform procedures and use equipment as delegated by a licensed professional, within demonstrated competencies and state scope of practice; examples may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
Provide supplies, support, and assistance to medical staff and patients during unit-specific procedures under direct supervision of a licensed professional.
Perform receptionist and clerical duties, support communication and information flow, and help resolve customer problems or refer them to the appropriate person.
Maintain patient records, including admission, transfer, and discharge information, progress notes, consent forms, scanned or filed reports, and accessible, labeled chart forms.
Maintain supplies of frequently used patient education materials and assist with ordering patient specimens.
May transcribe and process physician orders using the electronic medical record.
Maintain office, dietary, and medical supplies; complete requisitions and reconcile orders upon delivery.
Monitor electronic equipment, such as patient ID scanners and laptop computers, and ensure it is accounted for and working.
Depending on assignment, transport patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
Provide an excellent service experience by demonstrating Banner Health's core and leader behaviors.