The Certified Nursing Assistant (CNA) Shift Leader enhances the experience of residents and their families through heartfelt care and by demonstrating the organization's golden-rule values. The role assists residents with activities of daily living, meals, light housekeeping, and laundry while encouraging independence. It also helps maintain a clean, safe, orderly, and dignified community environment; responds to resident and visitor requests; and observes and reports changes in residents' health and emotional wellbeing. The Shift Leader directly supervises employees in the Resident Services Department. Supervisory duties include training and mentoring employees, planning and assigning work, directing and appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems. The role participates in mandatory training and meetings, follows policies and procedures including HIPAA, assists with emergencies, and may be required to remain at the community until released by a supervisor.
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Job Type
Full-time
Career Level
Senior
Education Level
High school or GED