Certified Nursing Assistant (CNA) / Resident Care Assistant

Bentley Commons at Lynchburg•Lynchburg, VA

About The Position

Join the Wellness team and make a meaningful difference in the daily lives of older adults. In this role, you will provide personal care, assistance, supervision, and companionship to residents. You will help residents maintain their independence, dignity, comfort, and quality of life while following individualized service plans and community procedures. This is an opportunity for someone who enjoys caring for older adults and wants to make a positive difference each day. The position requires meeting a Virginia direct-care qualification pathway and completing community orientation, resident-care training, competency reviews, and required in-service education. Employees may perform only duties permitted by their certification, completed training, demonstrated competency, the resident's service plan, supervision, and assigned role. The role does not automatically include medication administration; employees administering medications must have an active Virginia Registered Medication Aide registration or another legally authorizing credential.

Requirements

Current Virginia Certified Nurse Aide certification or completion of another approved Virginia direct-care qualification pathway; qualifications must remain current and in good standing when applicable.
Meet one of the qualification pathways permitted for direct-care staff in a Virginia assisted living community. Acceptable qualifications may include an active Virginia Nurse Aide certification or successful completion of an approved direct-care or personal-care training program.
Complete community orientation, resident-care training, competency reviews, and required in-service education.
Perform only duties permitted by certification, completed training, demonstrated competency, the resident service plan, supervision, and assigned role.
Do not independently perform nursing assessments, develop nursing care plans, provide nursing diagnoses, or perform duties reserved for licensed nurses.
Vital signs and other health-related tasks may be performed only after appropriate training, competency verification, and assignment.
Medication administration requires an active Virginia Registered Medication Aide registration or another credential legally authorizing medication administration.
Compassionate, patient, and dependable approach to resident care.
Genuine interest in working with older adults.
Ability to treat residents with dignity, respect, and kindness.
Ability to follow service plans, policies, safety procedures, and supervisory direction.
Strong observation, communication, and interpersonal skills.
Ability to communicate clearly and effectively in English, verbally and in writing, as required to understand care instructions, document services, report resident changes, and respond during emergencies.
Ability to work independently and as part of a Wellness team.
Strong organization and time-management skills.
Dependable attendance and punctuality.
Basic computer skills and ability to complete electronic documentation.
Current CPR or first-aid certification, if required by the community.
Ability to stand, walk, bend, kneel, reach, and remain active throughout the workday.
Ability to safely lift, transfer, push, or pull up to an unspecified number of pounds with assistance or available equipment.
Ability to successfully complete required background checks, health screenings, orientation, training, and employment requirements.

Nice To Haves

Previous assisted living, memory care, senior care, home care, or healthcare experience.
Previous experience assisting with activities of daily living.
Experience supporting residents with dementia or memory impairment.

Responsibilities

Provide warm, respectful, and compassionate personal care to residents.
Follow each resident’s individualized service plan and assigned care instructions.
Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, eating, and personal hygiene.
Assist residents with walking, mobility, positioning, and transfers.
Safely use approved mobility equipment and mechanical lifts after required training and competency demonstration.
Provide meal assistance and support residents with dining needs when required.
Make beds, change linens, and assist with personal laundry.
Perform light housekeeping in resident living areas as assigned.
Offer companionship, reassurance, conversation, and emotional support.
Encourage residents to participate in meals, activities, outings, and community programs.
Assist with resident programs and activities when assigned.
Respond promptly to resident requests and emergency-call systems.
Observe residents for changes in physical condition, behavior, cognition, mood, appetite, mobility, or daily routine.
Promptly report resident changes, concerns, injuries, or incidents to the appropriate supervisor.
Obtain and document vital signs only when trained, determined competent, and assigned.
Document personal care, observations, and services accurately and promptly.
Maintain clean, safe, and organized resident living areas.
Identify and report safety hazards, maintenance concerns, and supply needs.
Promote resident independence, dignity, choice, and personal preferences.
Protect resident privacy, rights, personal information, and confidentiality.
Communicate respectfully with residents, families, visitors, and team members.
Follow infection-control, emergency, fire-safety, fall-prevention, and workplace-safety procedures.
Attend required orientation, meetings, training, and in-service education.
Complete additional resident-care duties permitted by the employee’s certification, training, demonstrated competency, and assigned role.
Promptly report changes in resident condition and situations requiring nursing or medical judgment.